Are you a passionate leader who thrives in a dynamic and multifaceted environment? VCA Canada Guardian Veterinary Centre is seeking an experienced General Manager to join our exceptional team in Edmonton. As General Manager, you will play a vital role in the hospital’s ongoing success—working alongside a dedicated team of professionals and reporting directly to the leader who oversees specialty services in western Canada. You will guide hospital operations, support multi department leads, and ensure excellence in service delivery, people development, team cohesiveness and hospital performance.
What You Will Do
Lead a diverse and growing hospital team, including multiple department Team Leads
Champion a strong and healthy workplace culture that aligns with VCA Canada’s values
Oversee daily operations and ensure an outstanding client and patient experience
Partner with medical and operational leadership to drive hospital goals and performance
Review and monitor administrative functions including hospital scheduling, document control, inventory and building maintenance.
Use financial reporting tools to assess trends and guide data-driven decisions
Lead change management efforts to support continuous growth and improvement
Proactively connect with staff to anticipate and resolve challenges across departments
Your Qualifications & Attributes
Proven leadership experience in a healthcare, veterinary, or service-oriented environment
Ability to manage and support multiple Team Leads and their respective departments
Strong interpersonal and communication skills
Highly organized with excellent time-management abilities
Comfortable working in a fast-paced, evolving environment
Experience with operational budgets, KPIs, and performance metrics
Change management experience is considered a strong asset
What VCA Canada Offers
Employer match (5%) group RRSP plan - Planning for your future just got easier with VCA Canada!
Membership and dues
Wellness days, sick days, and vacation time
Employee assistance program
Continuing education benefits
Referral Bonus Rewards
E-tools to assist with meditation, better sleep, exercise, and focus
Virtual health care (telemedicine) offers quick access to quality care
Opportunities to give back in your community through VCA initiatives
Generous personal pet care discounts
And extra perks like shopping discounts and cool wellness apps!
Email careers.canada@vca.com
Application Deadline: August 1, 2025
Hiring Manager: Tabitha Bray, Regional Operations Director, Emergency & Specialty Referral Hospitals, Western Canada
Apply now!
VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
VCA Canada Animal Hospitals is a family of over 150 small animal veterinary practices located across 6 Canadian provinces. Our team of over 4,000 Associates provides our communities with general, emergency, and specialty services in our practices, offering compassionate care for pets and their families. Our purpose of caring for life’s greatest companions is felt in every part of the VCA Canada experience, whether it is our patients, our clients, our team members, or our communities.