We are seeking an experienced and dynamic project manager to join our fund solutions operations team, which is committed to supporting middle and back-office functions. This individual will be responsible for leading and managing both small and large-scale projects that enhance the efficiency and effectiveness of our fund operations and support business strategic initiatives. In addition to project management, the candidate will serve as a business analyst, working closely with business partners to understand and improve their processes.

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role.

Key Responsibilities:

Project Management:

• Lead cross-functional projects and initiatives, managing high-risk initiatives related to fund operations, technology implementations, regulatory changes, vendor onboarding/offboarding, and product events. This includes investment, compliance, IT, and operations, to ensure project objectives are met.

• Lead the planning, execution, and closure of strategic business initiative and fund operation projects, ensuring alignment with organizational goals and regulatory requirements.

• Provide transparency through discussions and dashboards to highlight project status, upcoming events, and risks.

• Escalate issues promptly that may impact project delivery, with recommendations on mitigation strategies.

• Communicate project status, risks, and issues effectively to stakeholders and senior management.

• Manage project scope, timelines, risks, and budget to ensure successful project delivery.

Business Analyst:

• Collaborate with business partners to understand their processes, identify inefficiencies, and gather requirements for process improvements.

• Analyze existing processes and develop recommendations for enhancements to optimize operational efficiency and effectiveness.

• Maintain a good understanding of fund operation processes, controls and risk management.

• Understand the needs, priorities, and challenges of each function within the operations team to evaluate and determine solutions for improving operational workflows through process changes, technology deployment, and personnel adjustments.

• Drive continuous improvement initiatives by implementing innovative solutions to streamline operations.

• Act as a liaise between business partners and IT Agile squads to ensure requirements are understood and objectives are met within the agreed timeline.

• Ability to lead change, develop and execute strategic and tactical plans, and resolve conflicts.

Qualifications:

• Bachelor’s degree in finance, accounting, business, or a related field

• 5+ years of experience in fund operations, audit, project management and/or business analysis within the asset management or financial services industry

• Proven track record of successfully managing complex fund operation projects and driving business process improvements.

• Strong understanding of fund operations, investment products, and regulatory requirements.

• Excellent communication, analytical, and interpersonal skills.

• Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.

• Proficiency in project management and business analysis methodologies, tools and software.

• Familiar with automation tools, machine learning, and AI, a plus

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

À propos de Manuvie et de John Hancock

La Société Financière Manuvie est un chef de file mondial des services financiers qui aide les gens à prendre leurs décisions plus facilement et à vivre mieux. Pour en apprendre plus à notre sujet, rendez vous à l’adresse www.manuvie.com.

Manuvie est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi

Chez Manulife/John Hancock nous valorisons notre diversité. Nous nous efforçons d’attirer, de perfectionner et de maintenir une main d'oeuvre qui est aussi diversifiée que nos clients, et de favoriser la création d’un milieu de travail inclusif qui met à profit la diversité de nos employés et les compétences de chacun. Nous nous engageons à assurer un recrutement, une fidélisation, une promotion et une rémunération équitables, et nous administrons toutes nos pratiques et tous nos programmes sans discrimination en raison de la race, de l’ascendance, du lieu d’origine, de la couleur, de l’origine ethnique, de la citoyenneté, de la religion ou des croyances ou des convictions religieuses, du genre (y compris grossesse et affection liée à une grossesse), de l’orientation sexuelle, des caractéristiques génétiques, du statut d’ancien combattant, de l’identité de genre, de l’expression de genre, de l’âge, de l’état matrimonial, de la situation de famille, d’une invalidité ou de tout autre motif protégé par la loi applicable.

Nous nous sommes donné comme priorité d’éliminer les obstacles à l’accès égalitaire à l’emploi. C’est pourquoi un représentant des Ressources humaines collaborera avec les candidats qui demandent accommodement raisonnable pendant le recrutement. Tous les renseignements communiqués pendant le processus de demande d'accommodement seront stockés et utilisés conformément aux lois et aux politiques applicables de Manuvie. Pour demander une mesure d’accommodement raisonnable dans le cadre du recrutement, écrivez à recruitment@manulife.com.

Referenced Salary Location

Modalités de travail

Salary range is expected to be between

Si vous posez votre candidature à ce poste en dehors de la région principale, veuillez écrire à recruitment@manulife.com pour obtenir l’échelle salariale correspondant à votre région. Le salaire varie en fonction des conditions du marché local, de la géographie et de facteurs pertinents liés au poste telles les connaissances, les compétences, les qualifications, l’expérience et l’éducation ou la formation. Les employés ont également la possibilité de participer à des programmes de motivation et de toucher une rémunération incitative liée au rendement de l’entreprise et au rendement individuel.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

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