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Director, AI Business Solutions, Canadian Wealth Management

Scotiabank

Toronto, ON

Director, AI Business Solutions, Canadian Wealth Management

Scotiabank

Toronto, ON

Job description

 

 

 

Requisition ID: 275942 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

The Director AI Business Solutions will be responsible for guiding and implementing the AI strategy across the Canadian Wealth Management (CWM) businesses, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures. 
 
The Director AI Business Solutions will be responsible for identifying AI initiatives that are aligned with our strategic objectives, supporting the development and implementation of artificial intelligence (AI) initiatives from start (rapid pilots, MVPs) to finish (deployed in production with user adoption). The role will be focused on process improvements, enhancements, or even reimagining them to support the evolution of CWM. 
 
The Director AI Business Solutions will also be responsible for staying current with AI trends and technologies to drive innovation and maintain a competitive market edge in a manner that is compliant and trustworthy in alignment with Scotiabank’s Enterprise AI Governance framework. The role will leverage AI-driven analytics to optimize distribution strategies, enhance efficiency and improve user engagement by identifying patterns, and streamlining processes. This role involves working with cross-functional teams including retail and institutional distribution, finance, operations, product, technology and data. 


 Is this role right for you? In this role, you will:

 

  • Align CWM’s AI priorities and initiatives with leadership across the different functional business areas
  • Define CWM’s AI strategy, vision, and goals in alignment with CWM’s strategic business priorities
  • Manage AI development, demand portfolio, while maintaining an opportunity pipeline
  • Define objectives, metrics, KRI’s, and Key Results (OKRs) for the Business Solutions Program
  • Regularly report progress on key initiatives and program outcomes to CWM leadership team, providing insights and strategic recommendations to inform-decision making
  • Establish and manage a multi-disciplinary Business Solutions team as needed to manage and operate AI while scaling for growth
  • Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.
  • Assess, prioritize and develop capabilities and resources required to develop, manage, and operate the AI ecosystem
  • Identify, develop and enhance necessary organizational AI skills and roles across leadership and business functions
  • Ideate, prioritize, design, test, and refine AI pilot solutions
  • Operate the AI practice, including the AI lifecycle, governance, and partnerships
  • Drive distribution efficiency and effectiveness
  • Develop and maintain AI use cases
  • Monitor AI performance and risks
  • Drive ROI on AI investments
  • Scale AI with value and re-use
  • Drive and sustain an AI-first innovation culture
  • Conduct executive AI labs to deep dive the value of AI in investment management and how to drive a culture change towards AI adoption
  • Align AI enablement efforts with the Enterprise AI Governance Framework, leverage best practices where available, and collaborate with AI experts within Scotiabank
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. 

 

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

 

  • Deep experience and knowledge of financial services and Wealth Management
  • Strong business judgment and ability to translate technical concepts into actionable business strategies
  • Excellent technical project management skills, with the ability to manage multiple projects simultaneously.
  • Familiarity with AI techniques, Frameworks and latest advances, as well as cloud and data platforms (e.g., Azure / OpenAI, Google Cloud Platform / Gemini), and the ability to leverage them for AI initiatives
  • Strong executive communication skills, with a collaborative and results-oriented approach
  • Strong leadership skills to develop and manage a team focused on driving AI initiatives
  • Ability to use an agile approach to develop key talent, capabilities and assets with a rapid prototyping mindset
  • Ability to identify opportunities, manage demand, and support the development of AI use cases
  • MBA, CFA and/or experience in consulting is an asset. 

 

What's in it for you?

 

 The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers. Your career matters! You will have access to career development and progression opportunities. An inclusive working environment that encourages creativity, curiosity, and celebrates success! You will get our help to save for your future and to invest in your total wellbeing through our Scotiabank benefits** such as Performance Bonus, Employee Share Ownership Program, Pension Plan Matching, Banking Benefits, and Health Benefits from day one! You will relish work-life balance, team events, and opportunities to participate in the community.

 

#SWM

#L1-CB1

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

rochelle.mendonca@scotiabank.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.

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