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Director and Head of Operations Engineering

Scotiabank

Toronto, ON

Director and Head of Operations Engineering

Scotiabank

Toronto, ON

Job description

 

 

 

Requisition ID: 277640 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

The Director, Operations Engineering will lead strategy, architecture, engineering execution, platform resiliency, and technology innovation agenda for the Bank’s Operations Technology ecosystem.

 

This role is accountable for the engineering delivery and operational excellence of areas like Books & Records, Reconciliations, Settlements & Clearing (Cross-Asset), Client Tax, Collateral and Margining effectively supporting business growth, client needs, regulatory requirements, and operational excellence

 

 The role leads a global organization of engineering leaders, architects, and software engineers supporting Middle Office, Back Office Operations and Control Functions. This is a highly visible leadership role requiring deep Capital Market Operations expertise, exceptional engineering leadership, and a proven ability to drive innovation, strengthen engineering practices, optimize technology investments, and deliver scalable, resilient, and secure solutions that advance the Global Banking and Markets business.

 

Is this role right for you? In this role you will:

 

  • Define and execute a multi-year Operations Engineering strategy and target-state architecture aligned to Global Markets objectives.
  • Lead the engineering modernization agenda across Operations proprietary and vendor platforms, driving cloud adoption, platform engineering, automation, AI enablement, and operational resiliency.
  • Provide executive leadership for architecture, software engineering, platform engineering, SRE, and production engineering functions supporting Operations.
  • Accountable for the availability, performance, scalability, security, and resilience of mission-critical Operations platforms.
  • Drive engineering excellence through Agile, DevSecOps, CI/CD, automated testing, observability, and software craftsmanship.
  • Partner with Operations to deliver differentiated trading capabilities and business growth.
  • Lead strategic engineering investment planning, workforce strategy, vendor management, and financial accountability.
  • Establish KPI-driven engineering governance, reliability metrics, and transparent executive reporting.
  • Serve as the senior technology authority for Operations architecture, trading platforms, market connectivity, risk systems, and operational workflows.
  • Maintain strong cybersecurity, audit, regulatory, and operational risk controls.
  • Build, mentor, and develop high-performing global engineering leadership teams.
  • Represent Operations Engineering in executive committees, architecture forums, regulatory reviews, and transformation governance bodies.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.  Champions a high-performance environment and contributes to an inclusive work environment. Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vision/values/business strategy; and, managing succession and development planning for the team.

 

 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

 

  • 15+ years of Capital Markets technology experience.
  • 10+ years leading global engineering organizations.
  • Deep expertise in Capital Market Operations and workflows.
  • Extensive experience with Operations platforms.
  • Strong knowledge of distributed systems, low-latency architecture, cloud, and platform engineering.
  • Proven track record of delivering large-scale engineering transformations.
  • Strong program management, stakeholder management, and executive communication skills.
  • Experience with modern software engineering, cloud, architecture, and DevSecOps practices.
  • Demonstrated ability to operate in an agile, delivery-focused model, managing multiple priorities and adapting quickly to changing needs
  • Strong business and financial acumen, with the ability to connect strategy to execution and tangible results
  • Excellent communication and stakeholder management skills, with experience influencing senior and executive leadership
  • Proven leadership experience building and managing high-performing teams
  • Experience in continuous improvement, operational excellence, or transformation initiatives is considered an asset
  • Excellent knowledge with MS Office including Word, Excel and PowerPoint.
  • Experience building high-performing engineering organizations and leadership teams..

 

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons.

 

 

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

rochelle.mendonca@scotiabank.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.

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