Digital Product Manager

Location: Toronto or St. Catharine's, Ontario (Hybrid, 1 day on-site per week)
Language: Excellent written and spoken English communication skills, including presentation abilities

About the Opportunity
Are you passionate about creating digital experiences that make financial services simpler and more accessible? We're looking for a Digital Product Manager to join a collaborative financial services organization, helping shape digital banking products across lending platforms, online banking, and mobile applications.

With an initial focus on digital lending and borrowing experiences, you'll work alongside business leaders, designers, and technology teams to bring innovative solutions to life. This is an opportunity to influence product direction, improve customer experiences, and contribute to meaningful digital transformation.

What's In It for You
• A collaborative, people-first environment where your ideas and contributions matter.
• Exposure to digital banking innovation and end-to-end product development.
• Opportunities to partner with experienced leaders and cross-functional teams.
• A workplace that values curiosity, continuous learning, and professional growth.

Your Responsibilities
• You'll collaborate with stakeholders to define product priorities, develop roadmaps, and manage feature backlogs.
• You'll support the full product lifecycle, from discovery and requirements gathering through delivery, launch, and optimization.
• You'll partner with Design, Technology, Credit, Risk, Operations, and Compliance teams to deliver intuitive digital solutions.
• You'll develop product requirements, facilitate user stories, and coordinate user acceptance testing (UAT).
• You'll support successful product launches through stakeholder engagement, training, communications, and operational readiness.
• You'll analyze customer feedback, product performance, market trends, and competitor offerings to identify improvements.
• You'll communicate product priorities, progress, and recommendations to technical and business stakeholders.

Skills and Qualifications
• 3+ years of experience in product management, management consulting, or a related field.
• Strong technical aptitude and financial services experience, with lending experience considered an asset.
• Familiarity with Agile methodologies and collaborating with technology teams is an asset.
• Strong analytical, research, and problem-solving skills, with a data-informed approach to decision-making.
• Excellent written, verbal, and presentation skills, with the ability to engage diverse audiences.
• Proven relationship-building, collaboration, and stakeholder management abilities.
• Strategic, organized, adaptable, and self-motivated, with the ability to balance competing priorities.

Note from the Hiring Manager
"We're looking for someone who's curious, collaborative, and excited to improve digital banking experiences. You'll

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.