Account Transfers Representative

Location: Downtown Toronto, ON, relocating to Robert Speck Way, Mississauga, in December 2026 or January 2027 (Hybrid, 1–2 days onsite per week)
Language: Strong written and spoken English communication skills
Duration: 3–6 month contract, with strong possibility of extension
Hours: Monday to Friday, 8:30 a.m. to 5:00 p.m.
Pay Rate: $26–$28/hour, based on experience
Anticipated Start Date: Between November 9 and December 7, 2026, pending background check completion
Background Check Requirement: Criminal and credit checks, plus two professional reference checks

About the Opportunity
Are you a financial services professional with hands-on experience processing ATON or non-ATON account transfers? An established organization in the financial services industry is seeking an Account Transfers Representative to join its collaborative investment operations team.

In this role, you'll help ensure the accurate and timely transfer of investment assets while working closely with financial institutions, investment advisors, and internal teams. This opportunity is ideal for someone who understands account transfer processes, thrives in a fast-paced environment, and takes pride in delivering exceptional service.

What's In It for You
• Competitive hourly pay of $26–$28, based on experience
• Hybrid work arrangement with 1–2 days onsite per week
• Valuable exposure to investment operations and financial services
• Supportive, collaborative team environment
• Strong possibility of contract extension

Your Responsibilities
• You'll process ATON and non-ATON account transfers, ensuring accuracy and complete documentation.
• You'll coordinate with financial institutions, investment advisors, and internal teams to facilitate timely transfers.
• You'll investigate rejected transfers, resolve discrepancies, and communicate updates to stakeholders.
• You'll respond to inquiries about investment products, services, and transfer processes.
• You'll reconcile daily account transfer control accounts and escalate discrepancies as needed.
• You'll deliver responsive, professional service while managing competing deadlines.

Skills and Qualifications
• 1–2+ years of experience in financial services, banking, or investment operations.
• Required hands-on experience processing ATON and/or non-ATON account transfers. Experience with at least one transfer type is mandatory, while experience with both is an asset.
• Completed post-secondary degree or diploma in Finance, Economics, Commerce, Business Administration, or a related field (required).
• Advanced Microsoft Excel skills and confidence working with financial data.
• Excellent written and verbal communication skills, with a client-focused approach.
• Strong attention to detail, organizational skills, and ability to manage competing priorities.
• Proactive problem-solving skills and ability to collaborate effectively across teams.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.