Location: Mississauga, ON (Hybrid - 2 to 3 days on-site)
Language: Strong written and spoken communication skills in both English and French
Duration: Contract until the end of July 2027, with strong potential for extension
Background Check Requirements: Criminal Record Check and employment references

About the Opportunity
This is a great opportunity to build your experience in account support and administration with a sustainability-focused, not-for-profit organization. You’ll contribute to work that supports the responsible recycling, helping keep valuable materials in the manufacturing supply chain and out of landfills.

Working closely with Client Coordinators, you’ll play an important role behind the scenes, keeping accounts organized and ensuring enquiries, payments, and day-to-day requests are handled efficiently. It’s a collaborative, client-focused environment where strong service and attention to detail make a meaningful difference.

What’s In It for You
You’ll join a supportive team where you can learn from experienced colleagues while taking ownership of meaningful responsibilities. You’ll gain exposure to account management and financial processes while contributing to an organization focused on environmental sustainability. This position follows a flexible hybrid work model offering a mix of on-site and remote arrangements.

Your Responsibilities
• You’ll support Client Coordinators with day-to-day account management and administrative activities.
• You’ll monitor the general inbox, review incoming enquiries, and direct requests to the appropriate Client Coordinator.
• You’ll help ensure client questions and requests are addressed accurately and efficiently.
• In this role, you may assist with invoicing, payment processing, and other financial administration.
• You’ll keep information organized and help the team stay on top of changing priorities.
• You’ll use sound judgment to resolve issues and identify when requests need to be escalated.

Skills and Qualifications
• Previous experience in administration, banking, customer service, or a similar client-facing environment considered an asset.
• Financial literacy and comfort working with invoices, payments, numbers, and account information.
• Strong organizational skills with the ability to manage multiple requests and priorities.
• Confident written and verbal communication skills, with a professional and service-oriented approach.
• Ability to think on your feet, use good judgment, and take initiative when handling day-to-day requests.
• Strong attention to detail and willingness to learn new processes and systems.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.