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Senior Enterprise Content Management (ECM) Functional Analyst - R00352543 - Montreal

Accenture

Montreal, Quebec

Senior Enterprise Content Management (ECM) Functional Analyst - R00352543 - Montreal

Accenture

Montreal, Quebec

Job description

ARE YOU READY to step up and take your technology expertise to the next level? There is never a typical day at Accenture, but that's exactly why we love it. Cloud First - Software Development is a high-performing team to join! We focus on helping clients modernize and optimize their technology ecosystems through application development, enterprise platforms, cloud transformation, digital innovation, agile delivery, and intelligent automation. We help our clients solve complex business challenges by delivering scalable, secure, and innovative technology solutions that create measurable business value. As part of our team, you'll work alongside business and technology leaders to transform enterprise content management capabilities, improve information governance, and enable more efficient digital business processes. You Are You are an Senior Enterprise Content Management (ECM) Functional Analyst with strong experience analyzing business requirements, assessing enterprise application impacts, and translating business needs into functional solutions across content management platforms. You thrive in complex environments where multiple business domains, applications, and technology teams intersect. You have a deep understanding of document lifecycle management, workflow automation, records management, content governance, and enterprise integrations. You are highly analytical and detail-oriented, with the ability to assess how business initiatives impact enterprise content repositories, document generation platforms, customer communications, metadata structures, workflows, retention policies, security models, and downstream integrations. You excel at facilitating discussions between business and technical stakeholders, identifying dependencies and risks, and translating business objectives into clear functional requirements, user stories, and acceptance criteria. Most importantly, you are passionate about delivering sustainable, scalable solutions that enhance operational efficiency while maintaining compliance, governance, and enterprise standards. The Work You will act as a key liaison between business stakeholders and technology teams, responsible for evaluating incoming business initiatives and determining their impact across Enterprise Content Management platforms and services. Responsibilities may include: Assess business initiatives, project requests, and application changes to determine impacts across enterprise content management assets and services. Analyze business requirements, process flows, and solution designs to identify required changes across ECM platforms, integrations, workflows, and repositories. Perform impact assessments related to document generation, content storage and retrieval, metadata structures, document classification, search capabilities, customer communications, and electronic signature solutions. Evaluate impacts to workflow and case management processes, retention and records management policies, governance frameworks, security controls, and compliance requirements. Define and document functional requirements needed to support business capabilities within the ECM ecosystem. Translate business requirements into ECM-specific functional specifications, user stories, acceptance criteria, and delivery backlogs. Collaborate closely with Product Owners, Business Stakeholders, Solution Architects, Developers, QA teams, and application teams to validate requirements and solution approaches. Identify implementation risks, technical dependencies, and integration considerations across enterprise systems. Facilitate requirements gathering sessions, impact assessment workshops, design reviews, and stakeholder discussions. Support testing, validation, and implementation activities to ensure solutions meet business and operational requirements. Ensure proposed solutions align with enterprise architecture standards, governance policies, compliance requirements, and information management best practices. Contribute to continuous improvement initiatives that enhance content management processes, platform capabilities, and operational efficiency.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

richard.a.murray@accenture.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

About Accenture

Accenture is a talent and innovation-led organization helping companies to reinvent and keeping our clients ahead of change. Across more than 120 countries and 40 industries, we work as one team with a common goal: to create 360-degree value for our clients, people, shareholders, partners and communities, by embracing change.

You’ll work with top companies - clients and ecosystem partners and interact with leaders from every industry. When we bring our breadth of technological capabilities together with our ingenuity, they are greater than the sum of their parts. Help our clients reinvent. Reimagine iconic brands. Bring new products, ideas and ways of working to life with emerging technology.

We take a broad view of diversity that reflects all our people, and we are committed to ensuring everyone feels connected, with a strong sense of trust and belonging. We focus on fostering allyship, learning, inclusive ways of working, vibrant employee resource groups and networks, and accessibility, along with marking meaningful cultural observances with our people. Our networks nurture trusted relationships, mentorship opportunities and avenues for growth, benefiting participants across all career levels and fostering community and inclusion at both the global and local levels.

We take flexibility seriously — focusing not only on where but also when and how you work. We hire and develop people who have different backgrounds, different perspectives, and different lived experiences. Wherever you work, whatever skills you want to grow, there’s a program for you. We invest in our people’s capabilities so they can work with purpose, and boldly and innovatively solve problems. Continuous learning is our superpower. We put skills at the heart of everything we do. We continuously prepare our people to meet new demands and in turn, help ensure they remain highly relevant with vibrant career pathways, inside or beyond Accenture.

We encourage our people to bring their authentic selves to work and our commitment to our 750,000+ people from a variety of cultures, beliefs and backgrounds makes us more innovative. Our offices are more than just places to plug in—they're environments designed to support connection, creativity and well-being. They’re inclusive and accessible, too. We operate our business with a clean conscience – with strong commitment to the environment, ethics and human rights, responsible buying and community impact.

Join our exceptional people who are combining their ingenuity with the latest technologies to solve some of the world’s biggest challenges.

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