Senior Regional Insurance Manager, Omni Channel Distribution

Scotiabank

Toronto, ON

Job description

Requisition ID: 275536

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

The Senior Regional Insurance Manager, Omni Channel Distribution contributes to the overall success of Creditor Insurance distribution across Contact Centre, Virtual Advice Team, Retention Teams, and BNSIA channels. The role supports the growth and adoption of Scotia credit-related insurance products within Retail Lending by delivering coaching, training, and sales support across the assigned region.

As a trusted partner to sales leaders and frontline teams, you will help drive business growth, enhance client experiences, and ensure all activities are conducted in compliance with governing regulations, internal policies, and procedures.

What You'll Do

Drive Distribution Growth and Sales Effectiveness

Build and maintain strong relationships with regional leadership teams across Retail and Small Business Banking channels, including Regional SVPs, RVPs, Vice Presidents, Regional Directors, and Sales Managers.
Influence leadership engagement and secure support for creditor insurance initiatives and business growth strategies.
Support regional revenue and profitability objectives through increased product penetration and sales effectiveness.
Identify growth opportunities by analyzing market trends, performance data, and business results.

Coach, Train and Develop Teams

Deliver ongoing coaching, training, and support to sales teams across multiple channels to enhance product knowledge, customer suitability assessments, and sales practices.
Ensure teams have a strong understanding of creditor insurance products, including benefits, conditions, limitations, and exclusions.
Share best practices, sales strategies, and policy guidance to drive strong customer outcomes.
Act as a trusted advisor and resource for sales leaders, onboarding teams, and field coaching partners.

Deliver Engaging Presentations and Regional Support

Facilitate impactful presentations and training sessions at regional, district, group, and individual meetings.
Participate in client appreciation events, information sessions, and regional business events.
Collaborate closely with Client Solutions Canada, Direct Branch Onboarding teams, and Field Coaching partners to support sales enablement and distribution excellence.

Foster Collaboration and Operational Excellence

Partner with Senior Regional Insurance Managers across Canada to achieve national and regional objectives.
Promote a culture of performance, accountability, inclusion, and collaboration.
Operate in alignment with Scotiabank's Values, Code of Conduct, and Global Sales Principles.
Support compliance with operational, conduct, AML/ATF, sanctions, and regulatory requirements.

What You Bring

Experience

7+ years of sales experience within the financial services industry.
Demonstrated success in sales leadership, coaching, relationship management, and business development.
Experience delivering presentations, facilitating training sessions, and influencing diverse stakeholder groups.
Strong understanding of retail banking sales and distribution channels, including both direct and indirect models.

Skills

Exceptional communication and relationship-building skills.
Strong coaching and facilitation capabilities.
Ability to influence and engage leaders and sales teams at all levels.
Analytical mindset with the ability to assess performance data and identify opportunities for growth.
Self-motivated and highly effective working independently with minimal supervision.

Education and Credentials

Bachelor's degree or equivalent combination of education and relevant experience.
Thorough understanding of insurance and financial planning concepts.
PFP, CFP, AMP, or related designations are considered an asset.
Knowledge of Scotiabank onboarding teams and sales support functions is considered an asset.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

Have questions or want to learn more about us? We would love to hear from you!

rochelle.mendonca@scotiabank.com

Whenever possible, reach out to a named contact rather than a general inbox - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank. SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce. In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.

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