Engage with clients to address mortgage arrears and establish repayment plans.
Monitor and follow up with borrowers to ensure arrears are resolved in a timely manner.
Develop and implement strategies to recover outstanding mortgage balances.
Process mortgage payments and set up pre-authorized payments as needed.
Prepare and distribute letters, statements, repayment schedules, and other documents related to mortgage default and power of sale procedures.
Collaborate with solicitors, real estate agents, and internal teams during the recovery process.
Maintain accurate records of mortgage files, documenting actions and current arrears status.
Minimum 2 years of experience in mortgage collections or default recovery.
Solid understanding of the mortgage default legal process.
Strong attention to detail and organizational skills.
Effective written and verbal communication abilities.
Comfortable using internal systems and standard office software.
Self-motivated with the ability to work independently while contributing positively to the team.
Professional demeanor and a commitment to maintaining a collaborative work environment.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
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Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.