Requisition ID: 23507
Department: Transit Services Dept.
Service: Safety, Regulatory, Trng & Dev Service
Employment Type: 1 fulltime permanent position, 2 fulltime temporary positions - Up to 1 year & up to 6 months
Work Hours: 40.00 /hours per week
Affiliation: MPE/New City MPE
Salary Information: $92,982.24 - $117,590.72 annually (2025 rates of pay)
Location: Transit Service, 1500 St.Laurent
Job Category: Transit Services - OC Transpo
Application Close: 22/09/2026
*Applications / resumes received will be used to staff current and on-going requirements until December 31 2026
Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Special Constable Unit manages the Special Constable and Fare Enforcement Programs, Transit revenue loss and fare enforcement programs, property protection and law enforcement programs, the transit emergency response and preparedness programs, communications equipment/systems, processes and sectional records activities.
You are responsible for planning, organizing, coordinating and supervising all operational activities for the assigned unit, in order to achieve corporate, department and branch objectives for the delivery of Special Constable services in the City of Ottawa.
You perform operational and system audits, analyze incident reports and investigate/report/act on events/issues/concerns to enhance service delivery; develop procedures and protocols, and provide input into the development of policies; recommend or implement operational changes as deemed necessary; and consult with other Transit Operations staff, including those in Conventional Services, Para Transpo & Light Rail, and also with Facilities, Corporate Security, Supply (Stores), Police/Fire/EMS staff, Councillors’ staff, businesses, schools, and the general public on security and enforcement related issues.
You also provide input into section budgets, and strategic and operational plans including organizational structure and design; manage financial and human resources; and are accountable for participation in the hiring/firing layoff/recall of staff, performance management and training/development of the work unit, maintaining discipline as required, and participating on the management team at grievance proceedings.
Completion of 3 year university degree in Law or Sociology, or community college diploma in Police Foundations or Law and Security.
Minimum of 6 years of experience as a Police or Peace Officer, including 4 years in a supervisory capacity.
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.
Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.
The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.
Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.
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