We’re seeking an Analytics & Insights Lead to support complex customer and utility reporting needs while partnering with Product to design scalable, long-term solutions and shape the roadmap for our data and reporting productes. This role plays a critical part in translating bespoke reporting requests into repeatable insights and helping retire manual workflows over time.

This is a highly visible, cross-functional role working across Analytics, Product, Customer Success, and external partners—including direct interaction with customers to clarify reporting needs, explain insights, and ensure alignment  on data outputs.

Key Responsibilities

• Fulfill complex, short-term reporting requests for utilities and enterprise customers
• Triangulate data across internal systems (e.g., platform + BI tools)
• Identify patterns in ad hoc requests and document recurring needs as inputs to product requirements
• Partner with Product to:

o  Define canonical metrics

o  Validate data models

o  Inform reporting roadmap decisions

• Create interim standardized templates where possible
• Improve documentation and data definitions used by internal teams
• Help reduce reliance on bespoke reporting over time
• Serve as a customer-facing analytics resource—responding to questions, clarifying requirements, and communicating insights in a clear, approachable way

 This role is expected to evolve over time from fulfilling complex reporting requests to owning the product roadmap for standardized insights and reporting – including metric definitions and executive facing analysis – as reporting becomes productized. For the right candide, this is a path toward product management for our data products.

What Success Looks Like

• Fewer “net-new” reporting requests each quarter
• Faster turnaround on remaining requests
• Clear documentation of metrics and definitions
• Seamless handoff of repeatable insights into productized reporting
• A clear, prioritized view of which reporting needs should be built into the product

 Qualifications

• 2+ years in analytics, data science, or BI roles
• 2+ years in the EV Charging/eMobility space. 
• Strong BI experience (Domo preferred)
• Experience supporting enterprise customers or external stakeholders
• Comfortable working with ambiguity and imperfect data
• Strong communicator—can explain data tradeoffs clearly
• Demonstrated ability to handle customer-facing communication, including clarifying requests, gathering requirements, and translating technical data concepts for non-technical audiences
• Interest in growing toward product management – i.e. translating recurring customer needs into product requirements – is a strong plus

Let us learn about you! Apply today.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 86,400 - USD 129,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

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