Role Responsibilities

Children and Family Services in the North Region are seeking a dynamic and experienced Caregiver Manager to provide strategic leadership and operational oversight for Caregiver Services, including Foster Care, Adoptions and Supports for Permanency. This role plays a critical leadership function in ensuring high-quality, culturally responsive, and legally compliant services that support stable, safe, temporary and permanent homes for children and youth.

As a member of the leadership team, you will lead a team of supervisors and professional staff, drive program excellence, support employee growth, and collaborate with internal and external partners to strengthen caregiver capacity and improve outcomes for children, youth, and families.

 Responsibilities:

• Strategic Leadership
• Lead regional caregiver services, including foster care, and permanency supports.
• Driving strategic planning, program development, service excellence, innovation, and continuous improvement.
• Lead change initiatives and collaborate on regional and provincial priorities to strengthen caregiver and permanency outcomes.
• People Leadership
• Provide leadership, coaching, and development to supervisors and staff.
• Foster an inclusive, engaged, and high-performing workplace culture.
• Lead workforce planning, talent management, succession planning, and employee relations in partnership with HR.
• Practice and Quality Oversight
• Ensure services comply with legislation, policy, standards, and best practices.
• Oversee quality assurance, performance monitoring, compliance, and continuous improvement activities.
• Provide guidance on complex practice, permanency, placement, and service delivery matters.
• Stakeholder Engagement
• Collaborate with contracted home study writing agencies, Alberta Foster and Kinship Association (AFKA), and community partners to support coordinated service delivery and positive family outcomes.
• Build and maintain collaborative relationships with Indigenous communities, caregivers, service providers, and government partners.
• Represent the region in provincial, community, and cross-sector initiatives.
• Strengthen partnerships that support caregiver recruitment, retention, and permanency outcomes.
• Financial and Operational Accountability
• Manage budgets, contracts, staffing resources, and operational pressures effectively.
• Support business planning, reporting, risk management, and organizational decision-making.
• Ensure compliance with administrative, financial, and information management requirements.

Perks of living in the north are:

• Northern Allowance. 

• Attraction bonus for employees located in Fort McMurray and north of the 57th parallel. 

• 55th to 57th parallels retention allowance.
  
  

The Job Description is provided for Further details on this position.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. 

• Agility – Demonstrated ability to manage and adapt to change, while effectively overseeing human, financial, and physical resources within a dynamic operating environment.
• Drive for Results – Strong leadership skills, including decision-making, coaching, and mentoring, with the ability to inspire confidence and motivate others toward achieving goals.
• Develop Self and Others – Proven ability to foster partnerships and support professional growth to achieve organizational objectives. 
• Build Collaborative Environments – Strong track record of establishing and maintaining effective working relationships with internal teams and external stakeholders.
• Develop Networks – Ability to create a climate of cooperation and build strong relationships with public agencies, government bodies, committees, and other partners.
• Systems Thinking – Effective leadership combined with a commitment to teamwork and the ability to motivate and inspire others to achieve shared goals.
• Creative Problem Solving – Excellent analytical and decision-making skills, with the ability to develop innovative solutions to complex challenges.

Qualifications

Preferred education is a Bachelor of Social Work with four (4) years of related experience including supervisory in a child protection environment.

 
The following equivalencies maybe considered:

• Master of Social Work and three (3) years of experience; OR
• Related university degree with four (4) years of related experience; OR
• Related diploma plus six (6) years of related experience.

 
Preference will be given to those who have experience in:

• Providing leadership and oversight within a child intervention or child protection environment, including delegated authority under the Child, Youth and Family Enhancement Act or equivalent legislation.
• Leading and managing multidisciplinary teams in complex, high-volume service delivery settings. Safety Phase, Intake, assessment, and ongoing intervention practices.
• Strategic and operational management, including workforce planning, budgeting, forecasting, performance management, and human resource functions.
• Building positive relationships and partnerships with Indigenous communities, service providers, and government and community stakeholders.
• Leading organizational change and continuous improvement initiatives.
• Developing, implementing, and evaluating policies, programs, and service delivery practices.
• Managing complex issues, risk, and competing priorities while maintaining a client-centred approach.
• Strong leadership, communication, analytical, and decision-making skills

Assets:

• Experience in Licensing regulations, Adoptions regulations and caregiver support.
• Experience Placement Concern Response policy and practice
• Project management and change management experience.
• Knowledge of the Child, Youth and Family Enhancement Act, Child Intervention Practice Framework, Signs of Safety, and related legislation, policies, and standards.
• Proficiency with Microsoft 365, SharePoint, and case management systems.
• Experience working with data, performance metrics, and operational reporting.
• Understanding of Indigenous cultural awareness, reconciliation principles, and culturally responsive practice.

Minimum recruitment standards  outline the minimum education and experience required for appointments to a job classification.

Notes

We are currently recruiting to a 1 temporary position (1 year)

Hours of Work: Monday to Friday, 36.25 hours per week. (The role may require additional hours beyond the regular workday, including weekends, on-call duties, and travel as necessary.)

Location: preference will be given to candidates who reside in the north region.

Preference would be for the successful candidate to reside in the North Region. Relocation support will be considered. The successful candidate will be required to frequently travel to the designated office location they will be supporting as part of their role responsibilities.

Role Requirements:

• This role requires that you have a valid Class 5 Driver's License and access to a reliable vehicle.
• The ability to travel within the region is required.
• As per the Health Professions Act successful applicants must: be registered and maintain their registration with the Alberta College of Social Workers (ACSW).
• Must hold current delegation or have been previously delegated under the Alberta Child and Youth Family Enhancement Act.
• Internal Candidates must have completed or be in the process of completing the Foundations, and Relationship and Culture pathways in the Ministry’s ICUF to be considered for the role. You may be asked to confirm training completion as part of your application.

Application Requirements:

• Complete all pre-screening questions.
• A cover letter outlining why you are applying to this role and how your experience relates to the qualifications is required.
• In your resume, please include dates (including months and years) associated with all education and work experience. For example, January 2006 – June 2009 (part-time). This example is provided for illustrative purposes only. Applicants are encouraged to present their information clearly and thoroughly, using a format that best conveys their experience.
• Candidates will require a clear Criminal Record Check and Intervention Record Check (if applicable) to be considered for the role (if not currently in the Child Intervention Delivery Services Branch).
• Please be advised that your current supervisor and manager will be contacted as references.

The final candidate for this position will undergo appropriate pre-employment checks and provide suitable security screening.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what we have to offer: 

• Working for the Alberta Public Service. 

• Management Employee Pension Plan (MEPP). 

• Alberta Public Service Benefit Information. 

• Professional learning and development. 

• Research Alberta Public Service Careers tool. 

• Positive workplace culture and work-life balance.