Lead Regional Operations and Drive Performance Across Multiple Locations Agilus by Synergie is recruiting for an Account Manager in the service delivery industry in a hybrid work environment in Nanimo, British Columbia. Our client is seeking an experienced Account Manager to oversee service delivery, operational performance, client relationships, financial results, and team leadership across a multi-site portfolio. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and enjoys building high-performing teams, improving processes, and delivering exceptional customer experiences. Total rewards: $60000.00 - $70000.00 annually Company vehicle, gas card and lap top provided 3 weeks vacation to start Comprehensive benefits package after 3 month probation Professional development and leadership growth opportunities Stable full-time opportunity with long-term career potential Dynamic work environment with variety and autonomy Collaborative and supportive leadership team Full time Monday to Friday schedule A typical day: Lead and oversee daily operations across multiple sites within an assigned region Drive service excellence, operational consistency, and client satisfaction Monitor key performance indicators and implement corrective actions as needed Build and maintain strong client relationships while acting as the primary operational contact Analyze operational reports and performance data to identify trends and opportunities for improvement Manage budgets, forecasting, profitability, invoicing, and account reconciliation activities Recruit, coach, mentor, and develop managers and frontline teams Ensure compliance with company policies, safety standards, and operational procedures Successful candidates will have: 3+ years of leadership experience managing teams in a multi-site operational environment Proven ability to lead, motivate, and develop employees across multiple locations Strong customer relationship management and stakeholder communication skills Experience managing budgets, financial performance, and operational metrics Excellent problem-solving, critical-thinking, and decision-making abilities Strong organizational skills with the ability to prioritize competing demands Intermediate proficiency with Microsoft Office and business reporting systems Valid driver's license with a clean driving record and willingness/flexibility to travel regularly and to support operational needs, including occasional evenings or weekends This posting is for an active opening.