Location:
On-site, Monday to Friday (9:00 AM to 5:00 PM)

Language:
Excellent written and verbal English communication skills are required.

About the Opportunity
Are you passionate about creating exceptional customer experiences while keeping operations running smoothly? We are seeking a Community Administrator to join a growing residential property management team where you'll play an integral role in supporting residents, coordinating daily operations, and helping foster a welcoming, well-managed community.

Working closely with residents, internal teams, and service providers, you'll be the trusted point of contact for a variety of administrative and operational needs. This is an excellent opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and takes pride in delivering outstanding service while ensuring accuracy and attention to detail.

What's In It for You
Join a collaborative team that values professionalism, accountability, and exceptional customer service. You'll have the opportunity to build your expertise in residential property management while working in an environment that encourages teamwork, continuous learning, and making a meaningful impact on the resident experience every day.

Your Responsibilities
• You'll serve as the primary point of contact for residents, responding to inquiries, service requests, and concerns in a professional and timely manner.
• You'll coordinate resident communications, including notices, newsletters, maintenance updates, rent-related correspondence, and community announcements.
• You'll manage tenant records, process payments and deposits, maintain account balances, perform parking and locker reconciliations, and ensure documentation remains accurate within the property management system.
• You'll support Landlord and Tenant Board administrative processes by preparing documentation, tracking applications, updating tenant accounts, and coordinating follow-up activities with internal stakeholders.
• You'll assist with lease administration, including lease entries, renewals, transfers, move-ins, move-outs, and resident retention initiatives.
• You'll collaborate with internal teams, contractors, and service providers while supporting daily property operations and continuous improvements that enhance the resident experience.

Skills and Qualifications
• Previous experience in property management, residential administration, leasing, customer service, or a related field.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills, with a professional and customer-focused approach.
• Proven attention to detail, strong problem-solving abilities, and the ability to work both independently and collaboratively.
• Proficiency with Microsoft Office applications.
• Experience using property management software, with Yardi and/or HOPEM considered a strong asset.

Note from the Hiring Manager
"We're looking for someone who genuinely enjoys helping people, stays organized under pressure, and takes pride in creating a positive experience for every resident. If you're proactive, detail-oriented, and enjoy working as part of a supportive team, we'd love to meet you."

Why Partner with Altis
If you've never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you're a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.