Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. Currently based in Markham with plans to relocate to North York in late 2026! Agilus by Synergie is recruiting for a Business Intelligence Manager in the Utility sector in a hybrid work environment in Markham, Ontario. The Business Intelligence Team is responsible for managing, developing, and executing the Business Intelligence (BI) and Revenue Assurance program, including annual rate increases, operational dashboards, reporting, and ensuring overall gross margin integrity. Total rewards: $120000.00 - $130000.00 annually Fully company covered heath and dental benefits from day 1 Bonus eligibility Company funded Health Spending Account Plan for retirement with Deferred Profit Sharing Plan (DPSP) and RRSP Matching Support for continuous learning Paid personal and sick days on top of your vacation Summer hours to enjoy the weather Company sponsored social events & more! A typical day: Lead and manage the BI team in delivering production reporting and monthly KPI/MBR insights Conduct deep-dive analysis across operations to uncover drivers of performance, cost, quality, and productivity Collaborate with stakeholders to develop insights and recommendations that support strategic decision-making Deliver monthly performance reporting, including variance analysis to identify efficiency and resource optimization opportunities Establish and oversee operational policies, SOPs, and quality management systems for revenue assurance Foster a high-performance, customer-centric culture focused on continuous improvement and accountability Partner with cross-functional teams to implement controls supporting client success, billing, field, and sales operations Present business insights to leadership, including MBRs and investment business cases, ensuring data integrity through audits and analysis Successful candidates will have: University degree required; MBA or CPA preferred Additional training in Data Analytics or IT is an asset Industry experience in Utilities, Telecommunications, or large consumer-based with exposure to start-up environments preferred 4+ years of relevant experience, including leading high-performing teams Advanced proficiency in data modelling and analytics using Excel, Power BI, and SQL Strong ability to analyze large data sets, apply statistical methods, and identify trends and cost-saving opportunities Excellent collaboration, communication, and stakeholder management skills Proven leadership ability with strong attention to detail, project management, and experience delivering best-in-class reporting and analytics solutions This posting is for an active opening.