Location: Burlington, ON (Hybrid, up to 4 days in office per week)
Language: Professional English required, both written and spoken
Background Check Requirement: May be required as part of the hiring process
Pay Rate: $27.38-$30.12/hour
Contract: Starting asap until end of December 2026

About the Opportunity

Our client is seeking an experienced Insurance & Claims Analyst to join their Risk Management team. This role is ideal for a detail-oriented professional who enjoys analyzing contracts, reviewing insurance documentation, and supporting organizational risk management initiatives.

Working closely with internal departments, brokers, contractors, consultants, and external partners, you will play an important role in ensuring insurance requirements are met, claims are administered efficiently, and risk management practices are consistently applied. This is an excellent opportunity to contribute to a collaborative environment while supporting operational excellence and organizational compliance.

What’s in it for You

You’ll join a collaborative team where your expertise contributes directly to effective risk management and operational decision-making. This role offers exposure to insurance administration, claims coordination, contract review, and stakeholder engagement within a dynamic and professional environment.

You'll have the opportunity to work alongside experienced professionals while expanding your knowledge of insurance operations, contractual risk transfer, and claims management processes.

Your Responsibilities

• You’ll review Certificates of Insurance (COIs), insurance policies, and supporting documentation to ensure compliance with organizational requirements and identify any deficiencies requiring follow-up.
• You’ll assess contracts, agreements, and related insurance documentation to support effective insurance and risk management practices, ensuring appropriate coverage and contractual insurance requirements are met.
• You’ll coordinate with internal teams, insurance brokers, contractors, consultants, insurers, and external stakeholders to resolve insurance-related matters and obtain required documentation.
• You’ll support the administration and coordination of insurance claims while maintaining accurate claims records, correspondence, and supporting documentation.
• You’ll maintain organized insurance files, including Certificates of Insurance (COIs), policies, contracts, claims records, renewals, and supporting documentation.
• You’ll assist with insurance renewals, policy administration, certificate tracking, and data collection activities.
• You’ll provide guidance on insurance requirements, certificate compliance, and contractual insurance obligations while supporting risk management initiatives.
• You’ll prepare reports, monitor outstanding insurance requirements, follow up on expired or deficient certificates, and contribute to continuous process improvements.

Skills and Qualifications

• 3+ years of experience in commercial insurance, insurance administration, risk management, claims administration, or a related insurance field.
• Post-secondary education in Risk Management, Insurance, Business Administration, Public Administration, or a related discipline.
• Hands-on experience reviewing, issuing, or managing Certificates of Insurance (COIs), insurance policies, endorsements, and related insurance documentation.
• Strong knowledge of commercial insurance principles, Certificate of Insurance (COI) requirements, contractual risk transfer, policy interpretation, and insurance terminology.
• Experience reviewing insurance requirements within contracts, vendor agreements, or service agreements to ensure compliance.
• Experience coordinating directly with insurance brokers, carriers, contractors, consultants, and external stakeholders regarding insurance documentation and coverage requirements.
• Claims administration or claims coordination experience is considered an asset.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills with the ability to build relationships across multiple stakeholder groups.
• Proficiency with Microsoft Office applications; experience with insurance administration, claims management, or risk management systems is considered an asset.

Note from the Hiring Manager

"We’re looking for someone who enjoys bringing structure and clarity to complex insurance processes. Success in this role comes from strong analytical thinking, attention to detail, and the ability to build trusted relationships while managing multiple priorities."

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.