Requisition ID: 257995
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Principal Engineer, Virtual Workspace Engineering is a senior individual contributor and technical authority responsible for the end-to-end design, engineering, and evolution of enterprise-grade virtual workspace platforms across Citrix, Omnissa Horizon, and Windows 365 Cloud PC. The role combines deep hands-on technical expertise with architectural vision and a product-driven mindset, ensuring that solutions are secure, scalable, resilient, compliant, and operationally sustainable across a global enterprise environment.
Acts as the end-to-end design authority for complex virtual workspace solutions spanning identity and access management, endpoint management, networking, security, automation, observability, and operational readiness. Leads hands-on engineering for enterprise-grade Citrix, Omnissa Horizon, and Windows 365 Cloud PC solutions, including provisioning, image lifecycle, persona-based segmentation, high availability, resiliency, and service optimization. Defines reference architectures, engineering standards, and operational guardrails to improve consistency, security, scalability, resiliency, and speed of delivery. Leads deep troubleshooting, root-cause analysis, and permanent corrective actions for high-impact platform, access, performance, and user experience issues. Drives platform evolution toward cloud-native management, stronger identity controls, automation, telemetry, and AI-enabled operations. Mentors and elevates engineering and operations teams through design reviews, documentation, technical coaching, and hands-on leadership.
Is this role right for you? In this role, you will:
• The Principal Engineer, Virtual Workspace Engineering is a senior individual contributor and technical authority responsible for the end-to-end design, engineering, and evolution of enterprise-grade virtual workspace platforms across Citrix, Omnissa Horizon, and Windows 365 Cloud PC. The role combines deep hands-on technical expertise with architectural vision and a product-driven mindset, ensuring that solutions are secure, scalable, resilient, compliant, and operationally sustainable across a global enterprise environment.
• Acts as the end-to-end design authority for complex virtual workspace solutions spanning identity and access management, endpoint management, networking, security, automation, observability, and operational readiness. Leads hands-on engineering for enterprise-grade Citrix, Omnissa Horizon, and Windows 365 Cloud PC solutions, including provisioning, image lifecycle, persona-based segmentation, high availability, resiliency, and service optimization. Defines reference architectures, engineering standards, and operational guardrails to improve consistency, security, scalability, resiliency, and speed of delivery. Leads deep troubleshooting, root-cause analysis, and permanent corrective actions for high-impact platform, access, performance, and user experience issues. Drives platform evolution toward cloud-native management, stronger identity controls, automation, telemetry, and AI-enabled operations. Mentors and elevates engineering and operations teams through design reviews, documentation, technical coaching, and hands-on leadership.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
• Operates within a large-scale, regulated, global enterprise environment supporting a diverse and critical virtual workspace ecosystem. Functions as a senior individual contributor with domain-wide technical influence and decision-making authority within established architectural, security, and risk management frameworks. Partners across engineering, enterprise architecture, cybersecurity, identity, networking, cloud platform, operations, and vendor teams to deliver cohesive and supportable enterprise platforms.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience. Extensive experience designing, engineering, and operating enterprise virtual workspace platforms in large, complex environments. Deep hands-on expertise in Citrix, Omnissa Horizon, Windows 365 Cloud PC, Microsoft Intune, Microsoft Entra ID, Azure, and supporting cloud-native services. Strong experience with identity and access design, endpoint management, automation, monitoring, performance optimization, and troubleshooting at scale. Proven ability to operate with a product mindset and influence cross-functional outcomes through technical credibility. Relevant certifications in Citrix, Microsoft endpoint, cloud, or identity technologies are strong assets.
• Virtual workspace platforms are intentionally designed, consistently implemented, and aligned to enterprise personas, security requirements, and business outcomes. Engineering decisions are clear, defendable, and sustainable. The technical maturity of the team is visibly elevated, and the platform is positioned to evolve without repeated re-architecture or reactive redesign.
What's in it for you?
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.
Have questions or want to learn more about us? We would love to hear from you!
rochelle.mendonca@scotiabank.com
Whenever possible, reach out to a named contact rather than a general inbox - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at
The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank. SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.
The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce. In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.
Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.