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ScotiaMcLeod Assistant Manager, Business Operations

Scotiabank

Toronto, ON

ScotiaMcLeod Assistant Manager, Business Operations

Scotiabank

Toronto, ON
 
Salary: Information not available
 

 

Requisition ID: 267680

ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we’re committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future. 

Our signature Enriched Thinking® approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You’ll be supported by an innovative, team-based environment that values integrity, client focus, and continuous growth.

At ScotiaMcLeod, you’re not just building a career—you’re joining a firm where ideas spark, collaboration thrives, and you’re empowered to reach your full potential while making a real impact in your clients' lives.

 

 

INTRODUCTION

 

ScotiaMcLeod / Scotia Wealth Management is looking for an organized, detail-oriented and collaborative Assistant Manager, Business Operations to support the effective delivery of key business programs across the Wealth Management network. In this role, you will help administer important operational processes, support field management teams, and contribute to consistent, high-quality service across the business.

 

WHAT YOU’LL BE DOING

In this role you will:

  • Support the day-to-day administration of key ScotiaMcLeod business operations, including compensation, reporting, policy administration and advisor transition processes.
  • Provide guidance and operational support to Branch Management Teams, Regional Offices and internal partners.
  • Prepare reporting, tracking and analysis to support Senior Sales Management and business stakeholders.
  • Help identify process gaps, operational risks and opportunities to improve accuracy, efficiency and service delivery.
  • Support business initiatives and ad hoc projects by gathering information, assessing impacts and escalating complex matters when needed.
  • Respond to field inquiries and assist with policy clarification, data confirmation and operational issue resolution.
  • Collaborate with HR Administration, Variable Compensation, Sales Management and other business partners to support effective execution of business activities.

DO YOU HAVE THE SKILLS?

  • Experience in the securities or wealth management industry is an asset.
  • Strong verbal and written communication skills, with the ability to work effectively with branch teams and internal partners.
  • Excellent organization, time management and attention to detail.
  • Ability to take initiative, work independently and meet deadlines in a fast-paced environment.
  • Strong analytical mindset with the ability to review data, identify gaps and maintain data integrity.
  • Collaborative team player with a strong client service mindset and professional work ethic.
  • Proficiency in Microsoft Office applications, particularly Word and Excel.

 

WHAT’S IN IT FOR YOU

  • Competitive Compensation and Benefits package including annual incentive plans, time off entitlements, Pension Plan, Employee Share Ownership Plan and favourable employee rates for employee banking
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success.
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills.

#SWM

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

rochelle.mendonca@scotiabank.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

About Scotiabank

The Scotiabank Veterans Network (SVN) is committed to supporting veterans, reservists, and military spouses by recognizing and valuing their unique skills and experiences. As a military-friendly employer, Scotiabank actively promotes the integration of veterans into civilian careers by offering a wide range of employment opportunities across the Bank.  SVN plays a key role in this effort, leading initiatives such as a mentorship program designed to support both current and transitioning veterans.

The team was instrumental in driving recent enhancements to Scotiabank’s reservist leave policy and organized the inaugural Valour and Vision Expo in Q4 2024, where industry leaders pledged to support veterans entering the civilian workforce.  In February 2025, Scotiabank proudly served as the lead Banking Sponsor of the Invictus Games, an international multi-sport event that aids in the rehabilitation of wounded, injured, and ill service members—both active and retired.

Additionally, SVN hosts a variety of events throughout the year, including leadership symposiums and annual Remembrance Day ceremonies, to honor and support the military community.