We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song  There will never be a typical day at Accenture Song, but that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space. Within Song, our Content Operations practice helps clients create, manage, and scale high-volume content ecosystems that power digital experiences across channels. From web content and digital asset production to content supply chains, localization, personalization, and omnichannel execution, we help organizations transform how content is planned, produced, and delivered at scale. You Are: The ideal profile is someone who has been a VP or Director of Content Operations and lead and grow our Content Operations offering in Canada. This leader will be responsible for developing the market, driving sales, overseeing delivery excellence, and building a high-performing team across a portfolio of content operations engagements. This is a senior leadership role requiring a blend of commercial acumen, content operations expertise, people leadership, and delivery excellence. The successful candidate will serve as the market-facing leader for Content Operations, partnering across Accenture’s integrated service teams to bring innovative content solutions to clients. The ideal candidate has extensive experience leading large-scale content production and content operations organizations, building client relationships, developing go-to-market strategies, and delivering measurable business outcomes. The Work: This role reports directly into the Canadian MD for all agency services and serves on their leadership council. Offering & Market Leadership Lead the growth and evolution of Accenture Song's Content Operations offering within the Canadian market. Shape and package Content Operations solutions, assets, and operating models that address client challenges and market opportunities. Act as the market-facing SME and executive spokesperson for Content Operations across clients, teams, and industry forums. Stay ahead of emerging trends in content supply chains, content production, digital asset management, AI-enabled content operations, localization, and personalization. Business Development & Sales Develop and execute growth strategies that expand Accenture Song's Content Operations business. Build executive-level relationships with clients and identify opportunities to drive new business. Lead solutioning efforts, proposals, deal shaping, and client presentations. Partner with cross-functional teams to develop scalable operating models, commercial structures, and delivery approaches. Create compelling sales narratives that articulate business value, operational efficiency, and experience outcomes. Delivery Leadership Oversee a portfolio of Content Operations engagements, ensuring delivery excellence and client satisfaction. Provide executive sponsorship and governance across complex client programs. Guide teams in establishing scalable content production models and content supply chain capabilities. Drive operational efficiency, quality standards, financial performance, and continuous improvement across engagements. Support clients through transformation initiatives involving content operating models, production ecosystems, and managed services. Talent & People Leadership Build, mentor, and grow a diverse team of content operations professionals. Develop capability strategies aligned to market demand and future growth opportunities. Foster a culture of innovation, collaboration, operational excellence, and continuous learning. Lead talent development, coaching, performance management, and succession planning activities.