Location: Toronto, ON (Hybrid, primarily remote with occasional on-site meetings as required)
Language: Excellent written and verbal English communication skills are required
Duration: 3-month contract with strong potential for permanent employment
Background Check Requirement: Successful completion of a criminal background check and three professional references are required

About the Opportunity
Are you passionate about delivering exceptional service while ensuring accuracy and compliance? We are recruiting for a Registration Administrator to join a respected regulatory organization dedicated to protecting the public through professional oversight. This is an excellent opportunity to apply your analytical skills and customer-focused approach in a meaningful role that directly supports professionals throughout the registration process.

Working as part of a collaborative Registration team, you'll receive comprehensive onboarding and training while partnering with colleagues across the organization. This role is ideal for someone who enjoys reviewing detailed documentation, communicating with applicants, and contributing to a team that values continuous improvement, collaboration, and service excellence.

What's In It for You
• Join a supportive team that values collaboration, learning, and open communication
• Enjoy a primarily remote work environment with occasional in-office collaboration
• Receive comprehensive training and onboarding to help you succeed
• Gain valuable experience within a highly respected regulatory environment
• Opportunity to transition into a permanent position based on performance and business needs
• Be part of a workplace that encourages continuous improvement and professional growth

Your Responsibilities
• You'll assess registration applications by reviewing supporting documentation, identifying missing or inconsistent information, and determining eligibility requirements.
• You'll communicate with applicants by providing timely updates, answering inquiries, and professionally explaining registration requirements over the phone and by email.
• You'll prepare referral materials for leadership and Registration Committee review while ensuring all documentation is complete, accurate, and well organized.
• You'll maintain accurate records by updating internal databases and managing registration files with exceptional attention to detail.
• You'll collaborate with internal stakeholders on registration initiatives and contribute ideas that improve processes and service delivery.

Skills and Qualifications
• 3+ years of experience in a regulatory environment or a similar customer service or administrative role, supporting registration, licensing, or compliance functions
• Completion of an undergraduate degree
• Experience reviewing documentation, identifying discrepancies, and working within established policies or legislative requirements
• Exceptional verbal and written communication skills with the confidence to explain complex information professionally and clearly
• Strong organizational, analytical, and problem-solving skills with outstanding attention to detail
• Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, Teams, SharePoint, and Adobe Pro
• A self-motivated, collaborative approach with a commitment to customer service, continuous improvement, and delivering high-quality work

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.