Location:
Milton, ON, On-site

Language:
Strong verbal English communication skills required. Written English required for basic communication and reporting.

Duration:
Contract, approximately 5 weeks, with the potential for extension to up to 2 months. Anticipated start is mid-August.

Background Check Requirement:
Criminal background check required. Valid WSIB clearance certificate and Certificate of Insurance (COI) are also required.

About the Opportunity
We are seeking dependable and compassionate Site Support Associates to assist residents during a temporary building project at a residential community in Milton. This opportunity is ideal for individuals who enjoy helping others and can provide friendly, respectful service in a calm and professional manner.

Working alongside a small on-site team, you will help ensure residents continue to receive essential daily support while construction activities are taking place. Most residents are older adults, making patience, empathy, and strong customer service skills essential to success in this role.

What’s In It for You
This is a meaningful opportunity to make a positive impact in your community while gaining valuable customer service experience. You'll join a supportive team, work in a people-focused environment, and enjoy a workplace that values professionalism, respect, and collaboration. Students and individuals seeking short-term employment are encouraged to apply.

Your Responsibilities
• You'll assist residents by delivering groceries, food, laundry, and other essential items directly to their apartment doors.
• You'll remain stationed in the lobby area, responding to resident requests and coordinating deliveries using a provided mobile phone.
• You'll communicate with residents in a courteous and respectful manner, even during challenging interactions.
• You'll follow established safety procedures, including remaining outside residents' units during deliveries.
• You'll support shift coverage as required, including weekends and statutory holidays.

Skills and Qualifications
• Previous customer service, hospitality, community support, or similar experience is considered an asset.
• Calm, patient, and professional approach when interacting with residents.
• Comfortable walking throughout a four-storey residential building and using the elevator frequently.
• Reliable availability for scheduled shifts, including weekends and holiday coverage if required.
• Safety shoes are required. Casual attire is acceptable.
• Valid criminal background check, WSIB clearance certificate, and Certificate of Insurance (COI) are required.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.