Requisition ID: 261033 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Combining the competencies of DevOps, Systems Administration, and Cloud Engineering, the role of Cloud Operations Engineer provides the opportunity to combine your technical ability, strategic thinking and detail-oriented execution in a fast-paced, dynamic environment.  You will join a team with the purpose of constantly improving the reliability of our systems through continuous improvements to running infrastructure and applications. You will work with application teams to deliver continuous improvements to applications and support the transformation of our approach to both operations and development. You will work with the Cloud Engineering team to design and implement tools and processes that monitor and respond to the state of our systems.  

Is this role right for you? In this role, you will: 

• Managing the reliability of critical infrastructure and application platforms  
• Improve and maintain site availability, scalability, service and system performance 
• Investigate system errors and problems, bottleneck analysis of the system at scale, etc. 
• Provide solutions for performance management, disaster recovery, monitoring and access management 
• Participate in solution design sessions 
• Participate in planning and retrospective sessions, attending stand-ups, etc. 
• Build and operate highly available and scalable software and infrastructure. 
• Supporting application teams on the use of the platform including providing guidance on design patterns, best practices, and security considerations. 
• Our teams are flexible and fast – you will be asked to provide peer review and quality control on a daily basis.  
• Own day-to-day operations, including incident response, problem management, change management, and operational readiness for production systems. 
• Develop, maintain, and execute operational runbooks, monitoring standards, to ensure consistent and reliable service delivery 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have: 

• A self-starter with a strong sense of personal accountability and team responsibility with 9+ years of experience 
• Ability to work on ambiguous and complex problems 
• Experience using Dynatrace and log analysis 
• Solid verbal and written communication skills 
• Relevant working experience, System Administration, and/or Enterprise Operations skills 
• Experience designing and implementing tasks in Continuous Integration systems (Jenkins, GitHub, Terraform.) 
• OS Experience (RHEL 9.X and Windows 2K22 and above)  
• Experience support GCP and/or Azure  
• Experience with Kubernetes 
• Experience in Incident management, Change Management, troubleshooting, and root cause analysis in production environments 
• You have strong knowledge of Agile & Lean methodologies for requirements / design methodology - detail oriented, analytical and capable of investigating complex / technical issues and provide alternative solutions, project & production methodologies. 
• Experience in a modern technology stack. 
• Knowledge of software design patterns, infrastructure architecture, DevOps, or security considerations. 
• Understanding of software release process (environments, binary repositories, CI/CD). 
• Attention to details, high standards for quality. 
• GiTOps Experience 
• Production operations experience with Azure, GCP, or other public cloud platforms. 
• Experience with Tanzu (PCF), Pipelines, and other cloud development platforms  
• Experience supporting containers, container orchestration platforms specifically Google or Azure Kubernetes 
• Development experience with any of the following languages (Java, Javascript, C#, Python, Powershell, Go, Ruby, BASH, Ansible) 
• ITIL Foundations certification 
• You have at least 2+ years of hands-on technical working experience as a Pega Administrator in an Azure / Google / AWS cloud environment. 
• You have at least 2+ years of hands-on technical working experience with Linux and shell scripting in supporting and maintaining Pega BPM infrastructure. 
• You have at least 2+ years of hands-on working knowledge in the use of monitoring tools like Pega Admin studio, Pega Diagnostic Cloud (PDC) and/or Splunk and/or Dynatrace. 
• You have at least 2+ years of hands-on technical working experience with Pega system administration, including installation, configuration, and upgrade. 
• Knowledge of networking concepts (DNS, TCP/IP, Load Balancers, routing etc.) 
• Cloud security (Cryptographic key management/PKI, Secure coding practices etc. 
• Experience leading teams 
• CIAD Tools (JIRA, Confluence, GitHub, CloudBees, Jenkins) 
• REDIS Cache 
• MongoDB 
• ArgoCD 
• ISTIO Service Mesh or other service mesh 
• Hypervisor Experience (VMWare or other) 

What's in it for you? 

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.   
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration. 
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs. 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our  Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.