Great client partnerships don't happen by accident. They're built through trust, expertise, and exceptional delivery. Agilus by Synergie is recruiting for a Client Delivery Manager in the Staffing Services Sector in a hybrid work environment in Calgary, Alberta. We're looking for a Client Delivery Manager who thrives on building strong client relationships, delivering outstanding service, and creating positive experiences for clients, candidates, and contractors. In this role, you'll serve as a trusted partner, leveraging your staffing expertise, business acumen, and problem-solving skills to drive successful workforce solutions and strengthen long-term client partnerships. What's in it for you: Compensation model is base salary plus Agilus Team Bonus 3 weeks’ Vacation, Wellness days and a Community day Robust flexible benefits program with access to mental health care provider program Enjoy the flexibility of a hybrid work model that supports both in-office collaboration and remote productivity Comprehensive onboarding program supported by early and easy access to the expansive Agilus community network How you will make an impact: Build and strengthen key client relationships by developing a deep understanding of their business, challenges, and workforce needs while positioning yourself as a trusted advisor across Oil & Gas, Engineering, and Technical sectors Deliver exceptional workforce solutions that help clients achieve their hiring goals while enhancing client satisfaction and retention Act as a key escalation point for clients, candidates, and contractors, proactively resolving complex issues and ensuring timely, effective outcomes Partner closely with recruiting, assignment management, payroll, and operational teams to ensure seamless service delivery and a consistent client experience Drive business growth and profitability through strategic planning, financial management, and the achievement of revenue and operational targets Champion operational excellence by leveraging technology, optimizing processes, and ensuring compliance with quality, health and safety, and legislative requirements The successful candidate brings: 3+ years of progressive experience in account management, workforce solutions, staffing, recruitment, or client delivery leadership Demonstrated success growing client relationships, identifying business opportunities, and achieving financial targets Exceptional problem-solving and decision-making skills, with the ability to navigate complex situations and drive results Outstanding communication, negotiation, and relationship-building capabilities that foster trust with clients, candidates, and colleagues Knowledge of employment legislation, human rights regulations, and staffing industry best practices, combined with a commitment to integrity and service excellence This posting is for an active opening.