What you will be doing…

This position is responsible for identifying, coordinating and conducting institutional research and/or reporting for internal and external stakeholders of NSCC. At any time, this position could focus on surveys, reporting or a combination of both.

Under the general direction of the Senior Manager, Institutional Research and Effectiveness, this position will:

• Lead research and/or survey initiatives and projects that advance the strategic direction of the department and College;
• Conduct and coordinate the analysis, collection, distribution, and/or reporting of key institutional datasets;
• Identify and lead the design, administration, and reporting of institutional surveys
• Respond to institutional and external information requests for information on a timely basis
• Identify and coordinate the development and dissemination of statistical and analytical research to support strategic decision making and planning;
• Lead environmental scanning and trend research to inform planning processes and decisions.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a bachelor's degree or diploma in any relevant discipline with a data and/or analytical focus.
• You have a minimum of three (3) years direct experience in data mining delivering meaningful, timely and accurate reporting using large data sets, and conducting analyses of data to aid in key decision-making processes.
• Experience with Power BI, including development of interactive dashboards and data visualization, and working with DAX and Power Query to support data preparation, transformation and analysis.
• Experience writing reproducible code in Python (e.g., Pandas) or R for data extraction, cleaning, transformation and analysis would be considered a strong asset.
• Familiarity with PeopleSoft (Student Administration), including experience using PS Query, and the ability to locate, extract, and interpret student and institutional data would be an asset.
• Experience working with large, complex datasets from institutional systems to support reporting and analysis.
• Proficient in Windows-based computer applications including all Microsoft Office applications, with advanced Microsoft Excel skills (e.g., complex formulas, PivotTables, data cleaning and transformation).
• Experience with social/educational research methods and statistical analysis to produce quality, accurate, reliable, timely and user-friendly reports; experience with analysis tools such as SPSS, R/Python or equivalent would be a strong asset.
• Experience providing validation, data visualization and interpretation of results.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology to create an exceptional student experience.

Relevant Skills and Knowledge

• You demonstrate a commitment to inclusion, diversity, equity, accessibility and anti-racism
• Knowledge of current trends in evaluating the student experience and learning-centered practices in community college education
• Knowledge of and experience with survey design, administration and analysis; experience with survey platforms such as Explorance Blue, Blue-X, or Qualtrics, would be an asset
• Ability to analyze and assess technical and operational data, generate reports using databases and standard statistical methods, and collect, verify and manipulate research data
• Effective writing and presentation skills and the ability to translate complex technical and statistical information into clear, actionable insights for non-technical audiences
• Superb presentation, communication, interpersonal and problem-solving skills
• Demonstrated ability to manage multiple projects, prioritize competing deadlines and deliver high-quality outputs in a complex working environment
• Ability to build and sustain working relationships with key internal and external stakeholders (individuals and groups)
• Strong organizational and time management skills in planning, executing and completing tasks
• Ability to ensure accuracy of work, take initiative, exercise sound judgement, and work independently to meet deadlines

Candidates selected for interviews will be expected to provide at least three recent, occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment, NSCC will ensure that applicants are provided reasonable accommodations, as required. If accommodation is needed to participate in the job application process, please contact Nikki Berrigan, HR Generalist at [email protected]. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately, we cannot accept late or paper applications.