Location: Toronto, ON, 
Type: Permanent 
On-site in Toronto
Language: Excellent written and verbal English communication skills

About the Opportunity
Are you passionate about technology, data, and creating exceptional customer experiences? We are seeking a detail-oriented and tech-savvy Analyst, Parking Development to support the delivery of innovative parking technology initiatives across a diverse parking portfolio. In this role, you will play a key part in ensuring parking systems, mobile applications, and backend platforms perform reliably and deliver a seamless experience for customers.

Working within a fast-paced transportation and infrastructure environment, you will collaborate with Operations, IT, Finance, and external partners to test new technologies, analyze performance data, and support projects from planning through implementation. This is an opportunity to contribute to meaningful technology improvements while working with a team that values collaboration, continuous improvement, and operational excellence.

What's In It for You
• Join a collaborative team that values innovation, accountability, and continuous improvement.
• Gain exposure to technology projects that directly enhance customer experience and operational performance.
• Work alongside cross-functional teams and industry partners on meaningful initiatives.
• Grow your technical, analytical, and project management skills in a supportive environment.
• Be part of an organization that encourages new ideas and values quality-driven results.

Your Responsibilities
• You'll develop, maintain, and execute structured test scripts for parking systems, mobile applications, and backend platforms to ensure reliable and repeatable testing.
• You'll conduct onsite and virtual testing of parking technology, validating system functionality, integrations, payment platforms, dashboards, and APIs.
• You'll analyze operational and testing data, preparing reports that identify trends, risks, opportunities, and actionable recommendations.
• You'll support projects from planning through closeout by monitoring timelines, budgets, KPIs, documentation, quality, and project outcomes.
• You'll perform field audits and operational reviews while identifying opportunities to improve processes and service delivery.
• You'll collaborate with internal stakeholders, contractors, and external partners to ensure successful project implementation and technology adoption.
• You'll evaluate vendor and service provider performance using KPI frameworks and quantitative analysis to support continuous improvement.

Skills and Qualifications
• 3+ years of experience in data analysis, business analysis, QA analysis, or technical analysis, ideally within technology or systems integration environments.
• Post-secondary diploma or degree in Business, Engineering, Planning, or a related field.
• Experience creating and executing test scripts for applications, IoT devices, or field-based systems.
• Strong analytical skills with the ability to translate complex data into meaningful business insights and recommendations.
• Advanced Microsoft Excel and PowerPoint skills. Experience with Power BI, Tableau, or SAP is considered an asset.
• Excellent communication, stakeholder management, organization, and problem-solving skills with the ability to manage multiple priorities.
• Valid G driver's license with access to a vehicle for site visits, along with the ability to work independently in the field and collaboratively with cross-functional teams.

Note from the Hiring Manager
"We're looking for someone who's naturally curious, enjoys solving problems, and takes pride in delivering quality work. If you thrive in a hands-on environment where technology, data, and collaboration come together to improve customer experiences, we'd love to meet you."

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.