Inside Sales Representative

Business Unit: Garda Alarm Services
Career Area: Sales and Business Development
Location: Remote, Canada

Join GardaWorld.

GardaWorld is a global leader in security services, integrated risk management, and cash solutions, employing more than 132,000 professionals worldwide. Guided by our core values of Integrity, Trust, Vigilance, and Respect, we deliver innovative security and technology solutions to businesses, governments, and communities across the globe.

We are currently seeking an Inside Sales Representative to join our Sales & Operations Support team. Reporting directly to the Team Lead, Sales & Operations Support, this role is responsible for delivering exceptional customer service, identifying sales opportunities, and promoting GardaWorld's products and services to prospective and existing customers. If you are customer-focused, sales-driven, and thrive in a collaborative remote environment, we'd love to hear from you.

What's in it for you?

• Competitive base salary of $37,000–$45,000, plus commission.
• 100% remote work environment.
• Comprehensive onboarding and paid training.
• Ongoing coaching, mentorship, and professional development.
• Career advancement opportunities within a global organization.
• Collaborative, supportive, and inclusive team culture.
• The opportunity to work for one of the world's leading security companies.
• Employee recognition and performance-based incentives.

Inside Sales Representative Responsibilities

• Respond professionally to inbound customer inquiries through telephone and other communication channels.
• Promote and sell GardaWorld products and services while delivering an exceptional customer experience.
• Build and maintain strong customer relationships through a professional, consultative approach.
• Identify customer needs and recommend appropriate products and service solutions.
• Accurately enter and maintain customer information and sales records within company systems.
• Develop a thorough understanding of GardaWorld's products, services, and sales processes.
• Collaborate with internal departments to ensure a seamless customer experience.
• Resolve customer concerns using strong problem-solving and communication skills.
• Identify opportunities to improve customer satisfaction and operational efficiency.
• Participate in special projects and perform additional duties as assigned.

Inside Sales Representative Qualifications

• Minimum of 2 years of sales experience.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal abilities.
• Proven ability to build rapport and close sales opportunities.
• Strong organizational skills and attention to detail.
• Comfortable using computers, CRM systems, and common business software applications.
• Accurate data entry and record-keeping skills.
• Self-motivated with the ability to work independently in a remote environment.
• Ability to collaborate effectively within a diverse, multigenerational team.
• Flexibility to work evenings, weekends, on-call shifts, and statutory holidays as business needs require.

Additional Information

Apply now and grow your career in a role where your ability to drive new business and deliver impactful security solutions will directly contribute to organizational success!
This posting is for a position that is currently vacant within one of our client organizations.

Accommodation is available upon request to support your participation during all stages of the recruitment process.

ECAM is a Canadian leader in staffing, offering diverse opportunities for professional growth, flexible schedules, and career advancement. Embracing diversity, all are welcome to apply.

Please note that AI tools may be used to support the screening, assessment, or selection of applicants for this position.

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