Location: Downtown Calgary, AB (Hybrid)
Language: Bilingual in English and French, both written and spoken
Duration: Contract through May 2027, potential for extension or permanency based on business needs
Compensation: $27–$32/hour, based on experience and qualifications
Schedule: Full time, Monday - Friday, rotational shifts between 8am - 6pm MST
Hybrid working: Remote for first 3 weeks of training, on site for following 2 weeks of training. Once training complete moves to 4 days on site per month.
Background Check Requirement: Various background checks required including 2 professional references, credit and criminal background checks

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About the Opportunity

Our client in the financial services sector is seeking multiple Bilingual Processing Representatives to join their operations team. This role is ideal for individuals who enjoy working in a detail-oriented environment, reviewing documentation, and supporting the accurate processing of financial transactions.

Working as part of a collaborative and high-performing team, you will play an important role in supporting account administration activities, transaction processing, and operational workflows. This opportunity is well suited for recent graduates or early-career professionals looking to build experience within the financial services industry while developing valuable analytical and administrative skills.

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What’s in it for You

You’ll gain hands-on experience within a leading financial services environment while working alongside experienced professionals who are committed to collaboration and knowledge sharing. This role offers exposure to financial operations, transaction processing, client support, and regulatory procedures.

You’ll benefit from structured training, ongoing development opportunities, and the chance to build a strong foundation for long-term career growth within the financial services industry.

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Your Responsibilities

• You’ll process financial and non-financial transactions while ensuring accuracy and compliance with established procedures

• You’ll review documentation and account information to verify completeness and identify discrepancies requiring follow-up

• You’ll communicate with internal and external stakeholders to resolve outstanding documentation and processing issues

• You’ll maintain accurate records and update information within internal systems

• You’ll support account administration activities and operational workflows across multiple product and service lines

• You’ll investigate processing exceptions and work collaboratively to ensure timely resolution

• You’ll contribute to service quality standards by meeting productivity, accuracy, and turnaround expectations

• You’ll support ongoing process improvements and operational initiatives as required

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Skills and Qualifications

• College diploma or equivalent combination of education and experience

• Bilingual in English and French, both written and spoken

• Strong attention to detail and ability to work accurately in a process-driven environment

• Excellent communication and customer service skills

• Analytical mindset with strong problem-solving abilities

• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

• Proficiency with Microsoft Office applications and comfort learning new technology platforms

• Previous experience in financial services, operations, administration, transaction processing, or customer service is considered an asset

• Recent graduates are encouraged to apply

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Note from the Hiring Manager

“We’re looking for individuals who enjoy working with details, learning new processes, and contributing to a team environment. Success in this role comes from curiosity, accuracy, and a commitment to delivering quality work every day.”

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Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.