Location: Toronto, ON (Hybrid, 3 days per week onsite)
Language: English, advanced written and verbal communication required
Duration: 6-month contract with potential extension
Background Check Requirement: May be required

About the Opportunity
Our client in the public sector is seeking an experienced ServiceNow Developer to join a collaborative platform team focused on modernizing and optimizing procurement-related services. This role will play a key part in enhancing ServiceNow Request Management and Service Catalog capabilities, helping to streamline workflows, improve user experience, and support operational excellence.

Working closely with procurement, platform, and business stakeholders, you will design and implement scalable solutions that automate processes, strengthen compliance, and provide meaningful reporting and insights. This is an excellent opportunity to contribute to high-impact initiatives while working in a dynamic and collaborative environment.

What’s In It for You
• Opportunity to work on large-scale ServiceNow initiatives with enterprise-wide impact
• Exposure to cross-functional stakeholders and complex business processes
• Collaborative team environment that values innovation and continuous improvement
• Opportunity to influence workflow design, automation, and platform enhancements
• Hybrid work environment that supports flexibility and collaboration

Your Responsibilities
• You’ll analyze existing procurement workflows, approval processes, and ServiceNow catalog structures to identify opportunities for improvement
• You’ll design, develop, and configure ServiceNow workflows, forms, and catalog items to support request fulfillment processes
• You’ll build and maintain automation using Flow Designer, Business Rules, Client Scripts, and related platform capabilities
• You’ll implement compliance controls, audit tracking, and governance requirements within ServiceNow solutions
• You’ll create dashboards and reports that provide visibility into service performance, approvals, SLAs, and operational metrics
• You’ll collaborate with stakeholders to gather requirements, validate solutions, and support testing and deployment activities

Skills and Qualifications
• 5+ years of ServiceNow ITSM and Request Management experience
• ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications are required
• Experience designing and supporting Service Catalogs, workflows, approval processes, and request fulfillment solutions
• Strong proficiency with JavaScript, Business Rules, Client Scripts, Script Includes, GlideRecord, and Flow Designer
• Experience developing dashboards, analytics, and reporting solutions within ServiceNow
• Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field
• Strong communication, stakeholder engagement, analytical, and problem-solving skills

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.