Location: Hybrid, 2 days onsite and 3 days remote (subject to change)
Language: Strong written and verbal English communication skills
Duration: 6-month contract with potential extension
Background Check Requirement: May be required based on organizational policies

About the Opportunity
We are seeking an experienced ServiceNow Discovery Specialist to join a dynamic technology team supporting critical enterprise service management initiatives. This opportunity offers the chance to work on complex discovery and configuration management projects that help improve visibility, automation, and operational efficiency across a large-scale environment.

Working alongside infrastructure, operations, and platform teams, you will play a key role in enhancing ServiceNow capabilities and ensuring accurate configuration data across both on-premises and cloud environments. This role is ideal for someone who enjoys solving technical challenges, collaborating with stakeholders, and driving continuous improvement through modern IT service management practices.

What’s In It for You
Join a collaborative environment where your expertise will directly influence the success of enterprise technology initiatives.

You’ll gain exposure to complex ServiceNow implementations, work alongside experienced professionals, and contribute to projects that support innovation, scalability, and operational excellence. This is an opportunity to make a meaningful impact while expanding your technical expertise within a supportive team culture.

Your Responsibilities
• You’ll configure, maintain, and optimize ServiceNow Discovery and MID Server environments across enterprise systems.
• In this role, you’ll design and develop custom probes, sensors, and discovery patterns for both on-premises and cloud infrastructure.
• You’ll integrate ServiceNow with third-party platforms and tools to support accurate data collection and operational workflows.
• You’ll ensure effective CMDB population, data integrity, and ongoing configuration management best practices.
• In this role, you’ll troubleshoot discovery issues and optimize credential-based access methods across multiple technologies.
• You’ll collaborate with technical stakeholders to implement scalable discovery solutions and improve platform performance.

Skills and Qualifications
• 5+ years of hands-on experience with ServiceNow Discovery and MID Server configuration.
• 5+ years of experience developing and maintaining custom probes, sensors, and discovery patterns.
• 5+ years of experience integrating ServiceNow with third-party applications and supporting CMDB population initiatives.
• Strong knowledge of network protocols including SNMP, WMI, SSH, API, and JDBC.
• Experience working with credential-based access and enterprise infrastructure environments.
• ServiceNow Certified Implementation Specialist (CIS) – Discovery certification or ITOM certification is required.
• Strong analytical, troubleshooting, and stakeholder communication skills.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.