Location: Ottawa, ON (Hybrid, with on-site requirements as needed)
Language: Strong written and verbal communication skills in English required
Background Check Requirement: Required

About the Opportunity
Our client, a respected organization in the professional regulatory space, is seeking a Systems and Support Manager to lead the evolution of their enterprise technology environment. This role plays a critical part in ensuring systems are reliable, secure, and aligned with organizational goals, while supporting both internal teams and external stakeholders.

You will work closely with cross-functional partners, vendors, and leadership to deliver scalable systems and meaningful digital experiences. This is an opportunity to bring both strategic thinking and hands-on execution to a collaborative, purpose-driven environment where your work directly supports a national professional community.

What’s In It for You
This is a workplace that values collaboration, continuous learning, and innovation. You will have the opportunity to influence systems strategy, lead impactful projects, and work with a team that prioritizes knowledge sharing and professional growth. The organization fosters a supportive environment where your ideas and expertise are valued.

Your Responsibilities
• You’ll lead the development, implementation, and maintenance of enterprise-wide systems that support organizational operations
• In this role, you’ll manage IT projects end-to-end, including planning, timelines, budgets, and stakeholder communication
• You’ll collaborate with internal users and external vendors to ensure system functionality and user satisfaction
• You’ll oversee system performance, identify improvements, and recommend enhancements or replacements
• You’ll manage vendor relationships, contracts, and external support resources
• You’ll provide ongoing systems support, including user access, database administration, and issue resolution
• You’ll ensure data security, records management compliance, and adherence to organizational policies

Skills and Qualifications
• 3+ years of experience in information systems or project management roles
• Strong knowledge of enterprise systems, including CRM, CMS, databases, and payment processing platforms
• Experience with Microsoft Office Suite and familiarity with tools such as Adobe Creative Suite and web-based platforms
• Solid understanding of IT concepts including APIs, system integrations, and user interface design
• Proven ability to manage projects, budgets, and competing priorities
• Excellent communication and interpersonal skills, with a collaborative approach

Note from the Hiring Manager
We’re looking for someone who enjoys balancing strategy with execution and is comfortable working across teams to deliver meaningful systems improvements. If you’re someone who takes initiative and enjoys solving complex challenges, you’ll thrive here.

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.