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Supervisor, Mobile Integrated Health Clinical Development

Medavie

ON Chatham, ON Chatham

Supervisor, Mobile Integrated Health Clinical Development

Medavie

ON Chatham, ON Chatham
 
Salary: Information not available
 
ON Chatham
Full time
Posted 12 Days Ago
R-267800

Position Type:

Permanent

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Closing Date:

2026-05-08

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Medavie Health Services is a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. Together with Medavie Blue Cross, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians.

With a growing network of 5,400 health care professionals in six provinces, Medavie Health Services has a long history of operating ground and air ambulance services, medical communications, Mobile Integrated Health/Community Paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training.

We are proud to invest in communities to help address some of Canada’s most pressing physical and mental health care challenges.

As an employee of Medavie Health Services we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe and respectful workplace.

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Supervisor, Mobile Integrated Health Clinical Development

(non-unionized role)

Salary: $109,000 to $113,000/year

Chatham-Kent EMS

Full Time Permanent

(Monday to Friday)

Medavie Health Services Ontario is the subsidiary of Medavie Health Services responsible for the optimal operation and management of Chatham-Kent EMS, an integrated, pre-hospital care organization.  People are the biggest drivers of our success, and we are excited to continue to build a healthier community together

As the service provider for Chatham-Kent EMS, we’re looking for a Supervisor, Mobile Integrated Health (MIH) Clinical Development who is committed to the delivery of innovative health care, safety and communications solutions through knowledgeable and caring professionals.  Our belief is in a better life for the communities we serve.

Located in Chatham, Ontario, the incumbent will be responsible for developing, delivering, and supporting clinical education within the MIH and Operational divisions of the service; to ensure contractual and corporate expectations in patient care and paramedic training are met and exceeded.  Reporting to the manager of Mobile Integrated Health, the incumbent must have a broad knowledge of adult learning and curriculum design/delivery and a Quality Management background.

The position entails, but is not limited to the following:

  • Participating and supporting all initiatives to foster a culture that focuses on patient safety and a safe working environment and demonstrates leadership by example;

  • Monitoring the clinical care provided by MIH paramedics through chart reviews, incidents, reviews, and field evaluations;

  • Develop curriculums for adult education within the clinical setting and deliver and coordinate delivery of such programs;

  • Coordinating and delivering mandatory and continuing medical education (CME);

  • Demonstrating leadership to effectively coach and provide support to other colleagues;

  • Conducting performance evaluation audits to identify training requirements;

  • Overseeing CME programs for MIH paramedic staff and the public as required; and

  • Possessing superior conflict resolution skills, mediates conflict between employees and between the organization and external factors while developing and managing operational requirements working with staff helping them to achieve the goals of the organization;

  • Participating in cross-training of other functional/business areas of the operation to build capacity and business continuity;

  • Providing support to the MIH Manager, Community Paramedics and General Manager as required; and

  • Any other duties as assigned.

As the ideal candidate for this role, you:

  • have completed an approved paramedic training program and are currently certified as a paramedic in the province of Ontario, including IV certification;

  • have completed Community Paramedic training (considered an asset);

  • possess a minimum of five (5) years experience working as a paramedic with a minimum of three years in a progressively responsible leadership role;

  • have proven experience in paramedic leadership, information technology, finance, and human resources;

  • possess a valid Class F driver’s license in good standing in Ontario (or equivalent);

  • have the ability to exercise independent judgment and can problem solve with discretion;

  • are committed to providing stellar levels of customer/patient service and have a passion for business growth within MHS;

  • possess and demonstrate leadership abilities with a proven track record for inspiring and motivating others;

  • are skilled in leading and developing staff;

  • use a positive and creative approach to problem-solving;

  • possess outstanding communication, negotiating, and dispute resolution skills; and

  • have a working knowledge of standard business computer programs (ie. Microsoft Office Suite).

A post-secondary education in adult education related to clinical quality and/or health administration or equivalent would be considered an asset.

If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please apply today.

The competition closes on May 8, 2026, at 24:00hrs.

We would like to thank all candidates for expressing interest.  Please note only those selected for interviews will be contacted.

Medavie Health Services and Chatham-Kent EMS are committed to the principle of equal opportunity in their employment practices and to providing an environment free from discrimination and harassment for all employees.

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The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
Medavie Health Services is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005  and the Ontario Human Rights Code, Medavie Health Services will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.  If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Health Services Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.  All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.
 

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

joy.bonaidollo@medavie.ca

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

 

About Medavie

 

Who we are

We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.

We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.

We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.

 

What we value

Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:

Caring – We show compassion in everything we do

Accountable – We follow through on our commitments

Responsive – We have the courage to act and adapt

Innovative – We encourage and value new ideas

Community-minded – We achieve more together

More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.

 

What we give back

As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:

Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute

An annual United Way workplace campaign led by employees in each of our locations

The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.

 

We want to meet you as you are

At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.

 

What we offer

If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:

Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.

Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.

Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.

 

Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide:

  • Comprehensive benefits to support you and your family, including fully paid premiums for medical, dental and vision insurance
  • Extensive mental health support (including virtual care options and an employee family assistance program)
  • Health spending and personal wellness accounts that allow you to claim everything from art gallery memberships to Wi-Fi, fitness membership discounts, and more
  • A digital rewards and recognition program to support and empower you on your wellbeing journey
  • Family-friendly and inclusive benefits like maternity and paternity leave top-up, gender affirmation support and fertility coverage to support your growing family