Operations Coordinator

Location: Ottawa, Ontario, On-site, 4 to 5 days per week/30 to 37.50 hours per week Language: Bilingual, strong written and spoken communication in French and English is required
Duration: Fixed-term contract with strong possibility of extension

 

About the Opportunity
Our client, a respected non-profit organization, is seeking a Bilingual Operations Coordinator to play a central role in keeping their Ottawa office operations running smoothly. This is a unique opportunity to join a dynamic, collaborative environment where your work directly supports a passionate mission-driven team and contributes to rewarding, meaningful impact.

You will be part of a small, supportive corporate team within a larger committed workforce that values open communication, mutual respect, and continuous improvement. This role blends a variety of admin tasks with first-level IT support and coordination. The successful candidate will play a key role in the organization and make a tangible difference every day.

 

What’s in it for You
You will join a workplace that values and recognizes its workforce as its greatest resource. The organization is committed to fostering a culture of respect, collaboration, and continuous learning, where everyone’s ideas are welcomed and valued.

This is an excellent opportunity for someone who enjoys variety in their day, working in a close-knit environment with a healthy balance of independence and teamwork. The successful candidate will gain exposure to both operational and technical functions while contributing to a mission-driven organization that values initiative and efficiency.

 

Your Responsibilities

• Act as first internal point of contact for standard requests from staff related to day-to-day office operations, administrative support tasks, and IT-related needs (in both English and French)
• You’ll demonstrate strong judgment and prioritization, ensuring a well-organized and efficient workplace environment and timely resolution of standard requests and escalation of non-standard inquiries

• You’ll liaise with vendors, building management, and service providers to support operational needs
• You’ll provide administrative support to leadership and assist with meetings, events, and logistics
• You’ll support IT coordination by triaging requests and working with external service providers to resolve issues
• You’ll maintain inventory for office supplies, IT assets, supporting procurement and tracking
• You’ll contribute to onboarding and offboarding processes with respect to equipment and system access

Skills and Qualifications

• 5+ years of experience in office administration, operations, or corporate services
• Fully bilingual in English and French, with strong written and verbal communication skills
• Excellent communication skills with a client-service mindset
• Strong technical aptitude with experience providing basic IT support or working in a tech-enabled environment
• Highly organized, collaborative, able to prioritize competing tasks, with strong attention to detail and an outcome-focused approach
• Demonstrated ability to handle sensitive information with discretion
• Proficiency with Microsoft 365 and standard office tools
• Post-secondary education in a related field is preferred, equivalent relevant experience will be considered

 

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.