Location: North Vancouver, BC (On-site, 5 days/week)
Duration: 12 month contract, potential for extension based on business needs
Working hours: 40 hours per week, 8:00am - 4:00pm or 9:00am -5:00pm
Language: English (professional written and verbal communication required)
Background Check Requirement: Criminal background check

About the Opportunity
Altis Recruitment is partnering with a leading organization in the retail sector to hire a Facilities and Workplace Experience Assistant for their North Vancouver office. This is an exciting opportunity for someone who thrives in a people-facing role and enjoys creating welcoming, high-performing workplace environments. As the first point of contact for employees and guests, you’ll play a key role in shaping day-to-day experiences and ensuring every interaction reflects a strong, people-first culture.

Working closely with Facilities and Workplace Experience teams, as well as cross-functional partners across Talent Acquisition, Executive Support, and Employee Engagement, you’ll help deliver seamless operations and memorable in-office experiences. From coordinating events and managing office spaces to supporting workplace initiatives, your work will directly contribute to a vibrant and well-run environment where teams can do their best work.

What’s In It for You
This is a unique opportunity to join a collaborative, values-driven team that prioritizes culture, connection, and continuous improvement. You’ll gain exposure across multiple areas of the business, build strong internal relationships, and play a visible role in shaping workplace experiences.

Your Responsibilities
• You’ll greet and welcome guests at reception in one of the North Vancouver facilities
• You’ll bring a customer-first mindset to everything you do, anticipating needs and ensuring every interaction is thoughtful, efficient and positive
• You’ll process service requests and act as the go to support for various teams across the business
• You’ll coordinate, order and maintain office supplies and inventory
• You’ll be conducting daily checks of common spaces, meeting rooms, and kitchens to ensure they are in working condition and have all necessary supplies and equipment. 
• You’ll support the business by assisting with event and key meeting setup as required
• You’ll coordinate with cross-functional teams to ensure seamless guest readiness and workplace experiences
• You’ll identify opportunities for continuous improvement to enhance the office environment
• You’ll contribute to a positive, collaborative, and high-energy workplace culture by jumping in where needed and supporting the broader team
• You’ll have the opportunity to get involved in various ad hoc projects as business needs arise 

Skills and Qualifications
• 1+ year of experience in a customer-facing or service-oriented role (retail, hospitality, or similar environments are highly valued)
• Strong communication skills in English, both written and verbal with a natural ability to connect with people
• A customer-first attitude, with a genuine passion for creating great experiences for others
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• A proactive, solutions-focused mindset with the ability to multitask
• Demonstrated ability to build relationships and work collaboratively as well as independently 
• Comfortable using technology and adapting to new systems

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.