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Software Development Engineer, Frontier Outposts, Edge Services Team

Amazon Web Services

Vancouver, British Columbia

Software Development Engineer, Frontier Outposts, Edge Services Team

Amazon Web Services

Vancouver, British Columbia
 
Salary: Information not available
 
Edge Services builds and operates the software that provisions, manages, and maintains AWS Outposts and edge infrastructure at customer
sites. Our systems handle device lifecycle management, network configuration, firmware updates, and operational health monitoring across
thousands of racks deployed worldwide. When something needs to happen on an Outpost, our software makes it happen.

You'll own features that directly impact how AWS operates infrastructure in customer data centers. Customer environments surprise us constantly. Networks behave unexpectedly. Hardware fails in creative ways. You'll build systems where mistakes affect real customers.

Key job responsibilities
- Design and implement services for device provisioning, configuration management, and operational automation
- Build systems that operate reliably across diverse network topologies and hardware configurations
- Debug complex issues spanning multiple services, often with limited visibility into customer environments
- Drive operational excellence: alarms, runbooks, dashboards, and COE processes
- Collaborate with hardware, networking, and platform teams to deliver end-to-end solutions
- Mentor engineers and provide substantive code review feedback

A day in the life
Morning: check dashboards, investigate why a firmware deployment stalled overnight. Use AI coding assistants to quickly prototype a fix
and generate test cases.

Mid-day: code reviews, standup, design review for automated rack evacuation. Ask hard questions about failure modes.

Afternoon: ship your fix, monitor the deployment. A field ticket comes in—debug across service boundaries, coordinate with the field team.Use AI tools to analyze logs and draft the follow-up ticket.

About the team
Site Services builds the software that provisions, configures, and operates AWS Outposts at customer sites worldwide. Our systems manage
device lifecycle, network configuration, firmware updates, and operational health for thousands of racks in environments we don't fully
control.

We're an AI-forward team. We use AI tools daily to accelerate development, debug complex issues, and automate operational toil. We expect
engineers to leverage these tools effectively and help us discover new ways to multiply our impact.
Basic Qualifications:
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications:
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.



CAN, BC, Vancouver - 114,800.00 - 191,800.00 CAD annually

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

canadian-military-recruiting@amazon.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

About Amazon Web Services

Military spouses are succeeding all across Amazon.  In 2021, we pledged to hire 100,000 veterans and military spouses worldwide by 2024, and in January 2024 we exceeded that goal.  Each day, they apply their knowledge, skills, and leadership abilities in a wide variety of careers around the world. 

Amazonians build their own paths by owning their development, careers, and futures. The possibilities we explore, the opportunities we take advantage of, and the impact we have is driven by our ideas and initiative. In other words, your experience and trajectory at Amazon is in your hands.

Since launching in 2006, Amazon Web Services has been providing world-leading cloud technologies that help any organization and any individual build solutions to transform industries, communities, and lives for the better. As part of Amazon, we strive to be Earth’s most customer-centric company. We work backwards from our customers’ problems to provide them with cloud infrastructure that meets their needs, so they can reinvent continuously and push through barriers of what people thought was possible. Whether they are entrepreneurs launching new businesses, established companies reinventing themselves, non-profits working to advance their missions, or governments and cities seeking to serve their citizens more effectively—our customers trust AWS with their livelihoods, their goals, their ideas, and their data.