JOB SUMMARY

The HR Planning and Systems Branch is responsible for driving technological change, leading the adoption of new technology solutions and maximizing existing technology that supports HR automated processes across the organization, including SAP-HR, Employee Central, and Success Factors.   The branch maintains, administers and supports HR systems and processes to ensure efficient and reliable access to people information and analytics and produces reports and data analytics that is used to inform decision making for Managers, Senior Leaders, City Manager and Council.     

You are responsible for serving as a functional source of expertise in SAP position, organization, jobs, Fiori and FTE management. You verify and process a variety of HR transactions into SAP-HR and/or Employee Central (creates, changes, delimits) on job, position, Fiori and organization transactions and employee personal data updates for City departments as well as for Ottawa Police Services and the Ottawa Public Library.  You research and analyse a range of subject matter through SAP generated reports, to support the integrity of the information in SAP. 

You also compile data, maintain statistics, maintain project files and are a point of contact providing expert advice and guidance to the staff of Human Resources, in the area of SAP and Employee Central transactions.  In addition, you respond to day-to-day inquiries related to the functions of OPM, Employee Central position transactions and monitor trends in errors and recommend corrective action.

EDUCATION AND EXPERIENCE

Completion of 2 year college diploma in business, human resources, or a related field.

Minimum of 5 years of experience working with HR information or corporate reporting systems is required

KNOWLEDGE

• Statistical analysis techniques
• Database and records management practices
• General HR policies, practices and guidelines
• Analysis and problem-solving techniques
• Record keeping, filing and general office procedures
• Information verification techniques
• Microsoft Office applications such as Word and Excel
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

Desirable Qualifications:

• Oral fluency, reading and writing ability in French is considered an asset
• Experience or knowledge in the following systems is considered an asset: SAP-HR, SAP-PAY, SAP-Employee Central, SAP Success Factors, Parklane Systems, Microsoft Power BI 
• Knowledge of JE principles and FTE analysis is considered an asset
   

COMPETENCIES, SKILLS AND ABILITIES

• Able to work independently and collaboratively with all staff as part of a team 
• Compile, organize, analyze and summarize data and information accurately and efficiently, applying policies and procedures
• Possess excellent organization and time management skills and techniques: ability to plan, take initiative, organize and carry out work assignments, manage multiple and competing tasks simultaneously, and prioritize work to meet deadlines
• Communicate effectively and tactfully with all levels of the organization, both verbally and in writing; write clear and concise correspondence
• Apply strict attention to detail and accuracy in the maintenance of records: ability to balance spreadsheets and produce statistical reports
• Conduct research to investigate and solve problems in support of management and staff information needs, as well as project implementation
• Customer service oriented: ability to prioritize the client experience – seeking to gain understanding, assisting in problem solving, providing options/solutions
• High level of discretion in dealing with sensitive/confidential issues