Analytic Capabilities & Critical Thinking
Understand business KPIs, and relevant drivers and factors that can help reach business objectives.
Be a practitioner of data best practices including QA, stable design, code optimization, and automation techniques.
Design and improve production and ad-hoc reporting processes with the goal of optimizing consumption and performance.
Internalize and understand the larger context of product data elements and leverage a strong awareness of how product and customer attributes intersect.
Analyze large, complex datasets (from multiple sources both structured and unstructured) to drive insights and recommendations.
Design and Delivery of Performance Reporting and Dashboards
Responsible for performance measurement reporting and visualization that monitors overall and incremental impact of customer growth in quantity and quality.
Lead the definition, creation and maintenance of standardized dashboards and performance reporting for Product Insights and business partners.
Refine design proposals in collaboration with various stakeholders in Personal banking.
Apply thoughtful consideration to the best way to present complex materials in a consumable way.
Create new analyses and/or tools that deliver product insights that enable business users to further their objectives.
Leadership and Relationship Management
Work collaboratively with other analytics teams and business subject matter experts to refine personal understanding and ensure consistency in reporting and design.
Establish and communicate standards for accurate business requirement, technical specification and work process documentation associated with our metrics and reporting.
Engage with business partners to ensure needs are met, update on delivery status, and provide transparency and clarity to results.
Leverage consultative skills and knowledge of best-practices to provide guidance and consultative sessions with partners to share insights and recommendations rooted in data. Use these sessions to flag potential areas for deeper investigation, growth, or prioritization.
Consult with and deliver results to partners within tight time constraints that consistently meet or exceed their expectations.
Risk Management
Ensure measurement reports meet governance and risk policies and identifying opportunities and solutions for continuous improvements
* This is a hybrid role requiring time in the Toronto office
The Manager, Product Analytics & Reporting is responsible for the development, ownership, and evolution of product metrics and reporting.
The individual will have an end-to-end project accountability. Beginning with understanding the business KPIs, they will leverage expertise in process design to determine an efficient and optimal process for delivering reporting results. Development will include structuring the data flow and setting up automation. Ownership will continue post-implementation and include investigations, improvements, and partner relations.
Qualifications:
Technical Qualifications
Foundational level of proficiency:
Intermediate level of proficiency:
Advanced level of proficiency:
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://jobs.bmo.com/ca/en.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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BMO is a top ten North American bank that provides personal and commercial banking, global markets and investment banking services to 13 million customers and clients. Founded in 1817, we’re driven by our Purpose: Boldly Grow the Good in business and life. BMO has established itself as a destination for top talent, with an employee experience that’s built on personalized career development opportunities, a performance-driven winning culture, competitive rewards and benefits, and a deepcommitment to the health and well-being of our people.
If you’re ambitious, curious, creative, and eager to make an impact, you should consider BMO as a place to build your career.
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