Do you strive to do your best within your team and thrive in a positive environment that fosters collaboration, innovation, and creativity? Are you curious and enjoy the challenge of solving problems and going the extra mile to do what's right for customers?

Manulife's individual underwriting team is looking for creative, passionate, customer satisfaction and creative individuals to join our world-class underwriting team.

Position Responsibilities:

• Conduct risk assessment and classification in accordance with Manulife's philosophy and standards.

• Communicate and collaborate with sales colleagues and head office to provide the highest quality and competitive decisions to our clients.

• Maintain positive and effective relationships with internal and external partners

• Consistently deliver the best customer experience by making every interaction meaningful

• Comply with consumer laws and regulations regarding risk classification, confidentiality, and disclosure.

• Identify and propose solutions to problems and procedures related to the underwriter's work.

• Promote an atmosphere of trust with all clients to facilitate the acceptance of decisions.

Required Qualifications:

• Bilingualism (English and French) is a strong asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

• A university or college degree in a related discipline is considered an asset.

• You are continuously learning – currently enrolled or very interested in insurance-related courses such as LOMA and/or ALU courses.

• Demonstrated professional experience as underwriter, at least 5 years of experience.

• Approval limit $3,000,000  to $5,000,000 in life insurance and $250,000 in critical illness insurance

• Be on the lookout for trends and changes in medicine, knowledge of human anatomy, medical terminology, diseases, tests, and modes of treatment.

• General awareness of current events, industry issues and trends

• Excellent analytical skills with the ability to define, research and solve problems.

• Excellent mentoring skills

• Exemplary customer service skills and excellent oral and written communication skills

• Putting our customers first. You are committed to finding the right solutions. You go the extra mile because it's the right thing to do.

• Ability to understand, preserve and apply current technical information to everyday work problems.

• Demonstrate your knowledge of pricing tools, systems, and processes as well as your ability to articulate the underlying principles and philosophies.

• You are well organized with great attention to detail.

• You are adaptable and flexible in the face of change.

• You have strong partnership and communication skills.

• Excellent decision-making and critical thinking skills

• Strong analytical and problem-solving skills

• Be able to work under tight deadlines.

When you join our team:

• We’ll empower you to learn and grow the career you want. 

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 

• As part of our global team, we’ll support you in shaping the future you want to see.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.