JOB SUMMARY

The Office of the Auditor General undertakes independent, objective financial, compliance and performance audits of City departments, local Boards of the City, municipally-controlled corporations, grant recipients and any other agencies, boards, commissions and corporations as City Council may create or identify, to add value to the City and improve the City’s programs/services. Audits are professionally conducted to assist Council by bringing a systematic, unbiased approach designed to evaluate and improve the effectiveness of risk management, control and governance processes. The Office of the Auditor General also administers the Fraud and Waste Hotline and co-ordinates fraud investigation activities with City Programs or City Agencies, Boards and Commissions at the Office’s discretion. 

You provide a broad range of assurance and investigative services to of all Departments and the Corporation, in order to improve operations, add value for money and promote the achievement of the corporate vision in meeting the needs of management and City Council.  You complete assignments of moderate size and complexity, including major and complex elements of comprehensive audits and investigations, working as project lead, part of a team and/or independently. You develop results and recommendations and provide expert advice to assist clients in the identification and implementation of improvements to strategic/operational planning, business processes, organizational design, change management, performance measurement, quality assurance, risk management, controllership and to related policies and procedures. 

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Business Administration, Public Administration, or related field.

Minimum of 6 years of internal audit experience.  

Other relevant experience includes: program evaluation, performance measurement monitoring, business process design or re-engineering, investigating, and/or external audit.

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Broad knowledge of the City’s businesses, programs, policies and practices
• Legislative environment including Municipal Act, Municipal Freedom of Information Act and other legislation relevant to specific assignments
• Generally accepted auditing standards, accounting principles, audit practices and methodologies
• Risk management frameworks, principles, practices, standards, methodologies, and contemporary advancements in the field
• General management principles, trends and best practices
• Knowledge of mentoring and education techniques
• Knowledge of project management techniques
• Computer literacy in MS Office Suite in a Windows environment

COMPETENCIES, SKILLS AND ABILITIES

• Demonstrated ability to work in all departments, environments and cultures
• Demonstrated consultative and customer service skills to provide strategic advice, expertise and communications to management to build and sustain positive client relationships and to work effectively and collaboratively with all levels of staff 
• Ability to present sensitive findings to management in a non-confrontational manner 
• Strong interpersonal, customer service and communication skills - face-to-face, electronically and in writing, 
• Ability to apply various audit, risk and consulting methodologies, analytical techniques and methods to issues/problems, identify cause and effect relationships and develop practical solutions;
• Strong oral, written and presentation communication skills to prepare audit reports, prepare issues analysis and other required documents; and present findings
• Ability to lead client interviews in a professional manner
• Ability to apply project management techniques
• Ability to use word-processing, spreadsheet and database applications
• Ability to use computer assisted audit techniques to extract and analyze information stored electronically
• Ability to work at the conceptual and strategic level and incorporate these concepts into sound practical work plans, analysis and solutions
• Ability to lead by example and demonstrate integrity, sound judgement, creativity and enthusiasm 
• Ability to develop consensus in achieving results directly and through staff work teams
• Ability to evaluate the effectiveness of decisions and the application of control and management processes
• Innovative
• Possess a client service orientation
• Creative, flexible and adaptable
• Possess sound judgment
• Effective team player
• Act decisively