Location: Toronto, ON, Hybrid (2–3 days on-site)
Language: Strong written and spoken English communication required

About the Opportunity
Our client, a leading organization within the professional services sector, is seeking a seasoned Presales Solution Architect to shape and deliver complex, end-to-end managed services solutions. This role sits at the intersection of strategy, technology, and operations, where your expertise will directly influence client outcomes and long-term partnerships.

You’ll collaborate with cross-functional teams including sales, delivery, and finance, acting as a trusted advisor throughout the pursuit lifecycle. From discovery through to solution design and proposal development, you’ll play a pivotal role in crafting innovative, scalable solutions that drive measurable business value.

What’s in it for You
Join a high-performing, collaborative environment where innovation and continuous improvement are embedded in the culture. You’ll gain exposure to complex, enterprise-level engagements and work alongside experienced professionals across multiple disciplines. This is an opportunity to make a tangible impact while continuing to grow your expertise in a supportive and dynamic setting.

Your Responsibilities

• You’ll lead client discovery sessions to gather requirements, assess current processes, and define solution scope
• In this role, you’ll design end-to-end BPO managed services solutions, including operating models, workflows, and automation strategies
• You’ll develop pricing models, proposals, and Statements of Work that align with client needs and business objectives
• You’ll present and defend solution designs to executive stakeholders, delivering clear and compelling narratives
• You’ll define service management frameworks, including SLAs, KPIs, governance structures, and reporting models
• You’ll collaborate with internal teams to ensure solutions are feasible, compliant, and aligned with delivery capabilities

Skills and Qualifications

• 12+ years of experience in presales, solution architecture, or BPO managed services environments
• Proven experience designing and delivering solutions across Finance, HR, Procurement, or Supply Chain functions
• Strong expertise in pricing strategies and commercial models, including FTE-based and outcome-based approaches
• Excellent communication and storytelling skills, with the ability to translate complex concepts for diverse audiences
• Strong analytical and problem-solving capabilities, with a focus on delivering practical, client-centric solutions
• Demonstrated ability to collaborate effectively across cross-functional teams and senior stakeholders

Note from the Hiring Manager
“We’re looking for someone who can balance big-picture thinking with strong execution, someone who can confidently engage clients while building thoughtful, practical solutions that truly make an impact.”

Why Partner with Altis
If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.