Manulife’s Internal Audit team is looking to hire an Associate Manager to support our growing Data Analytics and Technology Audit capability. This role is primarily focused on data analytics, including building Power BI dashboards, performing audit‑driven data analysis, and supporting internal analytics and automation initiatives. At the same time, the role is expected to progressively support and, over time, perform Technology Audit engagements, particularly in areas related to technology infrastructure, cybersecurity, and IT controls. This is a hybrid role by design. While analytics delivery is the primary focus, the successful candidate should be interested in developing into a well‑rounded Technology Auditor. Prior audit experience is preferred but not required.

Position Responsibilities: 

• Data Analytics, Automation & Audit Enablement
• Design, build, and maintain Power BI dashboards and reports to support audit planning, testing, and reporting.
• Develop and maintain data models, measures (DAX), and reusable templates to support analytics across multiple audits.
• Extract, transform, and analyze data from a variety of sources (e.g., SQL databases, Azure data platforms, Excel, flat files).
• Partner with auditors to translate audit risks and questions into practical, defensible data analytics (e.g., completeness testing, exception analysis, trend analysis).
• Support internal AI and analytics initiatives, including experimentation with Microsoft Copilot–enabled solutions and other automation use cases.
• Ensure analytics outputs are well documented, reproducible, and audit‑defensible, including clear explanation of assumptions, data sources, and logic.
• Communicate insights clearly to audit teams and non‑technical stakeholders.

Technology Audit & Assurance

• Participate in the planning, execution, and reporting of Technology Audit engagements (e.g., key risk audits, emerging risk reviews, program, and project audits).
• Support audits covering areas such as technology governance, information risk management, cybersecurity, infrastructure security, identity and access management, cloud security, and disaster recovery.
• Assist in developing audit scopes, risk assessments, testing procedures, and evidence requests.
• Perform control design and operating effectiveness testing and clearly document results.
• Evaluate management corrective action plans and support issue validation and closure activities.
• Contribute to internal audit initiatives, including analytics standards, reusable testing approaches, and process improvements.

Required Qualifications: 

• A degree in data Analytics, Computer Science, Information Systems, Engineering, or a related field (or equivalent practical experience).
• Strong hands‑on experience with Power BI, including data modeling, DAX measures, and report development.
• Working knowledge of SQL and data transformation techniques.
• Experience supporting analytics in a controlled or regulated environment (e.g., audit, risk, compliance, finance, technology).
• Ability to clearly explain data‑driven results and risks to both technical and non‑technical stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and deliver high‑quality work.

Preferred Qualifications: 

• Exposure to technology audit, IT risk, or control testing (CISA, CISSP, or CISM are a plus but not required).
• Understanding of cybersecurity and technology infrastructure concepts, such as identity and access management, network security, cloud platforms, operating systems, or vulnerability management.
• Experience in financial services or insurance environments.
• Experience with Power Platform tools (Power Apps, Power Automate) or emerging analytics/AI tools is an asset.

When you join our team: 

• We’ll empower you to learn and grow the career you want. 
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. 
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-Hybrid

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.