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Logistics Clerk

Altis Recruitment

Concord, Ontario

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    Save this job      2026-04-02

Logistics Clerk

Altis Recruitment

Concord, Ontario
 
Salary: From $20 per Hour
 

Location: Concord, ON
Job Type: 11 weeks to start, strong potential to extend or go permanent 
Salary/Hourly: $20/hr

About the Role:
We are looking for a detail-oriented and customer-focused Rate Analyst to join our client in the transportation industry. You will play a key role in ensuring accurate rate quotes, auditing freight bills, and providing exceptional service to customers. This is a fast-paced, analytical role where you’ll learn and grow within an established team of Rating Clerks.

What You Will Do:

  • You will respond to rate quotation requests via phone, email, and fax.
  • You will handle 30–40 inbound customer calls daily regarding pricing inquiries and shipment rates.
  • You will provide accurate rate quotes for potential shipments and resolve discrepancies when rates do not match.
  • You will manage customer inquiries, issues, and disputes professionally, ensuring accuracy and timeliness.
  • You will conduct pre- and post-audits on customer freight bills, applying rates, corrections, and cubes using internal systems.
  • You will audit carrier partner freight bills for payment accuracy and liaise with Sales, Accounts Receivable, and Customer Service regarding invoice disputes and shipment concerns.
  • You will review and correct unrated bills, short-paid invoices, and adjustment notifications.
  • You will collaborate with terminals and interline carriers on accessorial adjustments and pending updates.

What You Bring:

  • You have at least 2 years of administrative or customer service experience; transportation rating or auditing experience is an asset but not required.
  • You have strong analytical and mathematical skills.
  • You thrive in a fast-paced, deadline-driven environment.
  • You have excellent verbal and written communication skills.
  • You are skilled at multitasking and managing a steady workflow.
  • You are proficient in Microsoft Office (Word & Excel); experience with AS400 is a bonus (training provided).
  • You bring a professional, tactful, and customer-oriented approach.
  • You can work independently and collaborate effectively with a team.
  • You are eager to learn and grow within the role.


We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

 

majella.de.freitas@altis.com

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

 

 

About Altis Recruitment

Welcome on behalf on the Altis Recruitment team! Altis has a long-standing business relationship with the Defence community. For more than 30 years, we have been grateful to work alongside the Department of National Defence and countless military professionals. We know that family members of military personnel often make many personal sacrifices to support their loved ones. We understand that it can be difficult to pursue a career when embracing sudden changes like relocation and deployment. For some, this has meant putting a pause on career goals or professional development. We would like to provide you with everything you need for a successful and confident job search – in addition to access to job opportunities. Download the checklists our experts have created to help you be at your best from application to interview.