Location: Gatineau, QC (Hybrid, 2–3 days on-site)
Language: Bilingualism in English required, strong written and spoken communication
Background Check Requirement: Required

About the Opportunity

Are you passionate about building technology that makes a real-world impact? This is a unique opportunity to lead the strategy and development of next-generation 9-1-1 emergency communication solutions within a global technology organization operating in the public safety and telecommunications space. You’ll play a key role in shaping products that directly support emergency response systems and community safety.

In this role, you’ll collaborate with cross-functional teams including engineering, sales, and customer stakeholders, acting as the critical bridge between technical delivery and user needs. You’ll be part of a forward-thinking environment that values innovation, accountability, and meaningful contributions to mission-critical services.

What’s in it for You

• A chance to work on impactful, life-saving technology
• A collaborative environment that values innovation and continuous improvement
• Opportunities to work with global teams and industry-leading experts
• A workplace that supports growth, ownership, and professional development
• Competitive compensation and a culture that recognizes performance

Your Responsibilities

• You’ll lead the development and evolution of a cloud-native 911 call handling product
• In this role, you’ll define product requirements aligned with NENA standards and customer needs
• You’ll manage the full product lifecycle, from roadmap planning to delivery and iteration
• You’ll engage directly with customers to gather insights and translate them into actionable features
• You’ll track project progress, mitigate risks, and communicate updates to leadership and stakeholders
• You’ll prioritize features based on impact, feasibility, and business value
• You’ll ensure compliance with ISO standards and support cross-functional teams in delivery and deployment

Skills and Qualifications

• 10+ years of experience managing the lifecycle of complex software products
• Strong expertise in NENA 911 standards, including i2 and i3 specifications
• Experience delivering solutions within Public Safety Answering Points (PSAPs)
• Proven ability to lead cloud-native product initiatives
• Proficiency with Atlassian tools and familiarity with Microsoft SharePoint
• Excellent communication, analytical, and stakeholder management skills
• Degree in Computer Science, Engineering, or a related field

Note from the Hiring Manager

“We’re looking for someone who thrives in complex, high-impact environments and is excited to build products that truly make a difference. If you enjoy working closely with both customers and technical teams to bring meaningful solutions to life, this role is for you.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.