Location: Ottawa, ON (Hybrid, 1–2 days per week on-site)
Language: Bilingual in English and French, strong written and verbal communication required
Duration: Permanent
Background Check Requirement: Successful completion of a criminal background check required

About the Opportunity

Our client, a respected organization in the non-profit and regulatory sector, is seeking a Bilingual Disability Case Management Advisor to join their People and Culture team. This role is central to delivering a compliant, compassionate, and employee-focused HR function that supports individuals through critical moments in their employment journey.

You will work closely with employees, leaders, and external partners to manage disability and leave programs, while helping shape inclusive policies and practices. Your work will directly impact employee wellbeing, ensuring thoughtful accommodation, seamless return-to-work planning, and alignment with evolving legislation across jurisdictions.

What’s In It for You

Join a workplace that values collaboration, empathy, and continuous improvement. You will gain exposure to complex, multi-jurisdictional HR practices while contributing to meaningful employee experience initiatives. This is an environment that supports professional growth, encourages knowledge-sharing, and promotes balance through a flexible hybrid model and strong benefits offering.

Your Responsibilities

• You’ll manage the full lifecycle of employee leaves, including disability, parental, and job-protected leaves
• You’ll guide employees and leaders through sensitive and complex leave and accommodation matters
• You’ll collaborate with insurers and case managers to support effective disability claims administration
• You’ll design and implement accommodation and return-to-work plans with key stakeholders
• You’ll maintain accurate records and process transactions in Workday, ensuring compliance and data integrity
• You’ll analyze HR data to identify trends and recommend program improvements
• You’ll support onboarding initiatives and deliver compliance training across the organization

Skills and Qualifications

• 4+ years of progressive experience in disability case management and leave administration
• Strong knowledge of employment legislation across multiple jurisdictions
• Experience working with disability insurance providers is an asset
• Bilingual fluency in English and French, both written and spoken
• Strong interpersonal skills, with the ability to handle sensitive situations with discretion
• High attention to detail and experience working with HRIS systems, ideally Workday

Note from the Hiring Manager

“We’re looking for someone who brings both expertise and empathy, someone who can navigate complexity while keeping the employee experience at the center of every decision.”

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.