Business Support Analyst, Bilingual

Location: Mississauga, ON, Hybrid, 4 days per week on-site
Language: Fully bilingual in French and English, required for both written and spoken communication
Background Check Requirement: Criminal background check required

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About the Opportunity

Altis Recruitment is partnering with a growing organization in the retail and automotive sector to hire a Bilingual Business Support Analyst. This role is central to supporting business operations, marketing initiatives, and expansion into French-speaking markets, ensuring consistency and quality across all communications and processes.

Working closely with cross-functional teams, vendors, and frontline staff, you will act as a key liaison for bilingual initiatives. Your work will help drive operational efficiency and support a seamless experience for both internal teams and customers as the organization continues to scale.

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What’s in it for You

This is an opportunity to join a fast-paced, collaborative environment that values innovation, communication, and growth. You will gain exposure to a variety of functions including marketing, retail operations, and business analytics, all while contributing to exciting expansion initiatives.

The role offers competitive compensation, including a salary range of $70,000 to $80,000, a bonus program, comprehensive health and dental benefits, three weeks of vacation, and additional perks such as wellness programs and flexible work options.

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Your Responsibilities

• You’ll develop and manage an intake process for bilingual requests from cross-functional teams.
• In this role, you’ll collaborate with translation partners to support internal communications, SOPs, and operational documentation.
• You’ll act as a liaison between French-speaking staff, vendors, and internal teams to resolve issues and support business needs.
• You’ll translate and adapt marketing communications for commercial customers and retail staff.
• You’ll review and validate bilingual content across marketing materials, digital platforms, and social media channels.
• You’ll support bilingual reporting and contribute to cross-functional project initiatives.

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Skills and Qualifications

• 3+ years of experience in a business support, operations, or coordination role within a retail or similar environment.
• Fully bilingual in French and English, with strong written and verbal communication skills.
• Experience working cross-functionally with multiple stakeholders.
• Strong organizational and time management skills with the ability to prioritize competing tasks.
• Analytical mindset with the ability to support reporting and business insights.
• Proficiency in Microsoft Office and comfort learning new systems and tools.
• Familiarity with retail, marketing, or automotive environments is considered an asset.

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Note from the Hiring Manager

“We’re looking for someone who thrives in a collaborative environment and enjoys being the connector between teams. If you’re passionate about communication, detail-driven work, and supporting growth, you’ll make a strong impact here.”

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About Canadian Tire Corporation

Canadian Tire Corporation, Limited (CTC) is one of Canada’s most trusted companies, with 90+ Owned Brands, 1,700 retail locations, and leading e-commerce and financial services. They innovate with purpose, investing in technology, products, and talent to drive the business forward. CTC offers competitive pay, benefits, learning opportunities, and mental health support. Guided by their Core Values of inclusion, innovation, outcomes, collaboration, and personal responsibility, they aim to make life in Canada better. With wide-ranging career opportunities, there is a place for you at CTC.

Commitment to Diversity, Inclusion and Belonging

CTC is committed to fostering a culture of belonging where diversity, inclusion, and equity are valued, all individuals are treated with dignity and respect, and they work together to make life in Canada better.

Accommodations

CTC is committed to inclusion and welcoming candidates from equity-seeking groups, providing accommodations throughout the application and interview process to support your needs.

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Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.