Global Security Operations Center (GSOC) Operator
Location: Canada, On-site within a 24/7 operations centre
Language: Professional written and spoken English required, French is considered an asset
Join the Global Security Operations Center at Canadian Tire Corporation, where a dedicated team works around the clock to help protect people, assets, and operations across the country. The GSOC plays a critical role in coordinating emergency response, monitoring security systems, and supporting real time communication during incidents affecting corporate locations nationwide.
In this role, you will collaborate with Corporate Security professionals, site teams, contractors, and emergency responders to maintain a safe environment for employees and visitors. This is an opportunity to work in a fast paced operational setting where sound judgment, teamwork, and strong communication skills make a direct impact every day.
You will join a team that values professionalism, collaboration, and continuous improvement. The GSOC environment provides exposure to enterprise security operations, technology platforms, and emergency coordination across a large national organization.
This role offers the chance to strengthen your operational decision making, develop expertise in modern security systems, and work with experienced security professionals who prioritize learning, mentorship, and strong team support.
You’ll respond to emergency and non emergency requests from internal teams, contractors, and law enforcement via phone, email, radio, and alarm monitoring systems.
In this role, you’ll coordinate subcontractors responding to alarms and security service requests across multiple locations.
You’ll perform routine health checks on security systems and ensure operational continuity across Canadian sites.
You’ll assist with the review and distribution of CCTV and access control data to support investigations and security reviews.
You’ll support access control programming, including employee access cards and system adjustments.
You’ll act as an escalation point for security concerns raised by sites or internal stakeholders.
You’ll prepare daily, monthly, and quarterly reports while supporting the consistent application of security policies and procedures.
2+ years of experience in a security operations centre or similar operational environment.
Strong ability to prioritize tasks and remain calm in high pressure or emergency situations.
Excellent written and verbal communication skills in English, French considered an asset.
Proficiency with Microsoft Excel and the ability to generate operational reports efficiently.
Strong customer service mindset with excellent interpersonal skills.
Experience with C•CURE access control systems and Avigilon CCTV platforms is considered an asset.
Ability to complete the EMO IMS 100 Ontario Incident Response course within the first 60 days.
“We’re looking for someone who thrives in a fast paced environment and takes pride in supporting others during critical moments. If you enjoy problem solving, staying organized under pressure, and working as part of a strong team, you will do well here.”
About Canadian Tire Corporation
Canadian Tire Corporation, Limited (CTC) is one of Canada’s most trusted companies, with 90+ Owned Brands, 1,700 retail locations, and leading e-commerce and financial services. They innovate with purpose, investing in technology, products, and talent to drive the business forward. CTC offers competitive pay, benefits, learning opportunities, and mental health support. Guided by their Core Values of inclusion, innovation, outcomes, collaboration, and personal responsibility, they aim to make life in Canada better. With wide-ranging career opportunities, there is a place for you at CTC.
Commitment to Diversity, Inclusion and Belonging
CTC is committed to fostering a culture of belonging where diversity, inclusion, and equity are valued, all individuals are treated with dignity and respect, and they work together to make life in Canada better.
Accommodations
CTC is committed to inclusion and welcoming candidates from equity-seeking groups, providing accommodations throughout the application and interview process to support your needs.
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