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Director of Field Support-153526

Agilus Work Solutions

Halton Hills, Ontario

Director of Field Support-153526

Agilus Work Solutions

Halton Hills, Ontario
 
Salary: Information not available
 
Agilus is recruiting for a Director of Field Support in the Property Damage Restoration Industry in Halton Hills,, Ontario. The Director of Field Support oversees estimator training, operational support, and technical guidance for locations across Canada. They act as both a coach and quality-control leader, ensuring strong estimator skills, consistent estimates, healthy margins, and successful claim outcomes on all restoration projects. Total rewards: $100000.00 - $105000.00 annually Hybrid work model: 3 days in office, 2 days work from home, 8am - 4pm Four weeks of paid vacation, providing generous time to recharge and maintain work–life balance. Comprehensive benefits starting on day one, ensuring immediate support for your health and well-being. Annual bonus opportunity tied to individual performance, recognizing and rewarding strong contributions. Company vehicle provided, with all fuel expenses covered, supporting seamless travel and field operations. Paid sick days, offering flexibility and support when health needs arise. A typical day: Support franchise locations across Canada by promoting consistent estimating and project management practices. Provide expert training on accurate, high-quality estimating across all loss types. Deliver field support and guidance throughout the full claim cycle from start to finish. Oversee estimate quality, scoping, and file documentation to ensure network-wide standards. Collaborate with reviewers and adjusters to meet industry expectations for accuracy and timeliness. Identify opportunities to streamline processes and standardize service across all locations. Conduct internal estimate reviews and provide ongoing training, coaching, and technical support. The successful candidate brings: 3–5 years of project management experience in insurance restoration, including emergency and repair work. Highly proficient in Xactimate with experience reviewing and producing accurate, high-quality estimates. Strong knowledge of insurance claims processes, carrier standards, and restoration best practices. Ability to travel across Canada to visit different franchises (25% of the time) Experience in water, fire, and reconstruction projects, with large or complex loss exposure considered an asset. IICRC certifications (WRT, FSRT, ASD, AMRT, etc.) or prior certification history considered an asset. Background in training, coaching, or leadership with the ability to mentor teams effectively. Exceptional communication, relationship-building, and conflict-resolution skills with a positive, professional demeanor. This posting is for an active opening.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

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https://www.agilus.ca/contact

 

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

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About Agilus Work Solutions

Meet Agilus. We're the largest Canadian, privately-owned, full-service recruitment company in the country, and a Platinum member of Deloitte's Canada's Best Managed Companies® for 24 consecutive years. We lead a connected, forward-thinking work community, covering all
professionals, across Canada.

At Agilus we believe in Work+Life, not work vs. life - simply put, we care about your whole life, work included. We take the lead - our in-depth understanding of the working world and our proactive approach will help you achieve your goals.

We focus on human connections - our candidates will never be just resumes and our clients' needs will never be seen as a job order. We are passionate about connecting people. Ultimately, at the end of the day we're dedicated to creating better outcomes for both our candidates and clients.

We commit to an efficient, equitable, transparent, and comprehensive recruiting process, where better outcomes are expected and delivered.

Let's get to work!