Location: Toronto, ON (Hybrid, 4 days on-site)
Language: Strong written and spoken English communication required
Duration: Contract (6 months to start, possibility of extension or permanency)

About the Opportunity

Our client, a large and complex enterprise organization in the retail sector, is seeking an experienced Organizational Change Management (OCM) Consultant to support major technology transformation initiatives. In this role, you will focus on the people side of change, helping employees successfully adopt new tools, processes, and ways of working across the organization.

Working alongside project leaders, communications partners, and technology teams, you will help guide employees through several key initiatives including Microsoft 365 enhancements, Windows 10 upgrades, data classification and retention programs, and security-related technology rollouts. Your ability to translate complex change into clear communication, practical training, and meaningful engagement will play a key role in driving adoption and long-term success.

What’s In It for You

This opportunity offers the chance to contribute to high-impact enterprise transformation initiatives within a collaborative and forward-thinking environment. You will work closely with experienced change practitioners, technology teams, and business leaders who value thoughtful communication and strong employee engagement.

This role also provides exposure to large-scale digital workplace initiatives and modern technology rollouts, giving you the chance to influence how thousands of employees adopt new tools and processes. If you enjoy balancing strategic thinking with hands-on delivery of change materials and training, this is a role where your expertise will make a meaningful difference.

Your Responsibilities

• You’ll develop and execute organizational change management strategies that drive adoption and sustainment of technology initiatives across the organization.
• In this role, you’ll create communication plans, training materials, and change assets that help employees understand and embrace new systems and processes.
• You’ll conduct change impact assessments across multiple user groups and identify the right communication and support strategies to enable successful adoption.
• You’ll facilitate workshops and working sessions with stakeholders to gather input, align teams, and advance change deliverables.
• You’ll collaborate closely with project managers, corporate communications, external partners, and business stakeholders to ensure change plans are integrated with project delivery.
• You’ll proactively identify change-related risks or resistance points and recommend appropriate interventions to support smooth implementation.

Skills and Qualifications

• 7–10+ years of progressive organizational change management experience supporting enterprise initiatives
• Demonstrated experience supporting IT and technology rollouts, including digital workplace or security initiatives
• Experience working on large enterprise-level projects or transformation programs
• Strong experience developing OCM materials, communications strategies, and end-user training
• Familiarity with Microsoft 365, Windows 10 deployments, or data classification technologies such as AIP is considered an asset
• PROSCI certification or similar change management methodology is an asset
• Retail sector experience supporting technology change initiatives is considered an asset

Why Partner with Altis

If you’ve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if you’re a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.