Additional Information: This hotel is owned and operated by an independent franchisee, Keck Seng Group. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
We are seeking a highly motivated, goal-oriented Sales Manager for the Corporate Group/Business Transient Market (Total Account Management). The individual will be responsible for the generation of successful achievement and future development of significant sales volume produced at established levels of profitability. Serving as the most visible ambassador of the Hotel, this position requires exceptional organization and dedication to interpersonal communications to fulfill the numerous responsibilities of client relationships, industry involvement, business strategy, financial accountability.
Generate, achieve and develop targeted sales volume, reflecting budgeted levels of revenue generation and profitability.
Upsell/negotiate services to maximize revenue and profit.
Provide exceptional customer service through relationship development, strategizing account development and creating plans that fully exhibit commitment to the fulfillment of customer expectations.
Sell the Hotel creatively, utilizing a goals/benefits/features approach to securing business.
Assert comprehensive knowledge and keen awareness of both hotels primary market, its surrounding areas and resources.
Maintain a working knowledge and awareness of the competition in current and changing conditions; completing yearly site visitations to be knowledgeable within the business climate as it relates to competitive advantage.
Proactively prospect, research and solicit new accounts
Identify and develop new market opportunities and strategies, proactively pursuing the appropriate mix and type of business that will best achieve both hotels sales plan and direction.
Responsible for maintaining the integrity of Sales records and reports including the booking database, account files and any forecasted account volume.
Actively participate in Revenue Strategy meetings with Director of Sales & Marketing at weekly one on one meetings
Participate in team brainstorming sessions, hotel staff meetings and client events as required for specific business situation, or as requested by Director of Sales & Marketing.
Conduct site inspections, escort client visits, actively entertain, and personally interact with customers.
Promote the Hotel through regular industry involvement.
Maintain a high level of professional standards including appearance, demeanor, ethics and image of self.
Maintain positive employee relations in a supportive, team-oriented environment.
•3 to 5 years hotel Sales Management experience is preferred
•Working knowledge of Corporate Group/Business Transient Markets
•College diploma or degree in Hospitality Management ideal
•Proficiency in software applications required
•Functional within CI/TY platform is required
$75,000.00 to $85,000.00. Competitive salary, benefits and pension, free meals and parking
This company is an equal opportunity employer.
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The Westin Ottawa & Delta Hotels by Marriott Ottawa City Centre are located in beautiful downtown Ottawa with scenic views of the Rideau Canal and Parliament, and just steps away from the ByWard Market and North America's first Pedestrian Promenade, Sparks Street! We offer a wide range of opportunities within the hotel from Food & Beverage, Guest Services, Housekeeping, Engineering/ Building Maintenance, Security, Culinary and much more.
Marriott Internationals Purpose statement as always been “To Open Doors to Opportunity” and we live by this in our everyday culture and community partnership. Marriott offers growth opportunities and personalized development/ mentorships through our Learning & Development team to ensure you are reaching your full potential and always moving towards new heights!