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Director, Health and Digital Product Solutions

Medavie

New Brunswick, New Brunswick

Director, Health and Digital Product Solutions

Medavie

New Brunswick, New Brunswick
 
Salary: Information not available
 
Remote
Ontario
New Brunswick
Montreal, Québec
Nova Scotia
Full time
Posted 3 Days Ago
R-267307

Position Type:

Permanent

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

As a Director, Health and Digital Product Solutions, you will play a pivotal leadership role in shaping the product strategy for the Insurance business (both Group and Consumer benefits); driving the evolution of health benefits, wellness initiatives and digital health partnerships for Medavie Blue Cross.  

You will have ownership and accountability for the creation and execution of the Insurance health strategic roadmap as well as support to aligned business divisions in exploration and implementation of cross functional strategic initiatives. 

You will have oversight of and be responsible for the development and maintenance of all health products and services in the extended healthcare, dental, life, travel, spending account, disability, and optional benefit portfolio as well as the portfolio of individual and retiree products and services for Medavie Blue Cross.  

In addition, you will have principal accountability for our large block of product vendor partnerships including wellness accounts and digital service providers.

This role is instrumental in strengthening Medavie’s market competitiveness, through data driven decision-making, market insights and cross-functional collaboration.  By aligning strategic priorities across teams, you will create a culture of innovation, building impactful solutions and carepaths to improve the well being of Canadians and support members in their personalized health journeys, positioning Medavie Blue Cross as the premier provider of benefits with its impactful health and wellness portfolio. 

Your Responsibilities

Leadership

  • Build, lead, and coach a high‑performing and diverse team.
  • Foster a culture of collaboration, innovation, inclusivity, and continuous development.

Health Product Management

  • Lead the strategy, design, development, and management of Medavie Blue Cross’s full suite of health insurance products, including health, dental, travel, life, disability and consumer product lines.
  • Oversee product compliance, performance, and lifecycle management.

Digital Product Solutions

  • Define and drive the strategic direction for digital product channels.
  • Lead the development of innovative digital health services, programs, and care pathways.
  • Lead negotiations and governance for all external health product and service provider partnerships.

Client, Partner & Business Development Support

  • Build strong relationships with clients, consultants, and distribution partners.
  • Act as a product expert and thought leader across markets (Ontario, Quebec, Atlantic).
  • Support business development in client presentations and strategic opportunities.

Corporate Strategy Execution

  • Lead or support cross‑functional initiatives tied to Medavie’s strategic roadmap, with emphasis on digital health transformation and wellness innovation.

What You Bring

  • University degree in healthcare, business, or related field.
  • 10–15 years of leadership experience in leading product development in an insurance company, consulting firm or digital / healthcare environment.
  • Deep understanding of the insurance industry and product lifecycle management.
  • Proven leadership in transformative innovation, including digital technologies.
  • Experience working with and presenting to Senior Management.
  • Strong communication, analytical, interpersonal, and negotiation skills.
  • Ability to align multiple teams toward shared strategic goals.
  • Strong business and financial acumen, with the ability to lead in complex, fast‑evolving environments.


Leadership Capabilities

As the Director, Health and Digital Product Solutions, you will demonstrate leadership aligned with Medavie’s values of Caring, Accountable, Responsive, Innovative and Community-minded and will bring the following capabilities:

  • Building Networks & Partnerships: Create strong internal and external relationships to drive shared results.
  • Customer Focus: Make decisions that prioritize members and client needs.
  • Strategic Direction: Set clear priorities and aligns teams to a common vision.
  • Driving Execution: Deliver on plans with urgency, accountability, and measurable outcomes.


What’s in It for You

By joining Medavie as the Director, Health and Digital Product Solutions, you will benefit from:

  • A purpose-driven organization dedicated to improving the well-being of Canadians.
  • A comprehensive benefits plan, including health and dental coverage that is 100% employer paid from day one, plus wellness benefits, health resources, and fitness center discounts.
  • A flexible work environment that supports work–life balance and empowers employees to thrive.
  • Robust professional development opportunities, including leadership programs, ongoing learning, and career growth pathways.
  • A collaborative and inclusive culture where your expertise is valued, your voice matters, and your contributions help shape our product strategy.
  • The opportunity to make national impact, influencing digital health innovation, wellness solutions and client experience across Canada.


#LI-VS1
#CBM1 

Salary Range: $120,335.00 to $197,693.00 (CAD)

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.

We are committed to hiring military and Veteran spouses and encourage you to identify your connection with the MSEN when reaching out to us or applying to any of our open roles.

 

Have questions or want to learn more about us? We would love to hear from you!

kristen.drapeau@medavie.bluecross.ca

 

Whenever possible, reach out to a named contact rather than a general inbox  - it helps ensure a quicker, more personalized response. If you hit a bounce-back, let us know at

employment.Emploi@cfmws.com

 

 

About Medavie

Welcome to Medavie!

I would be happy to share and discuss our organization, current and future career opportunies.

Many of our roles are able to be remote (work from home) in Canada

- Kristen Drapeau, Senior Recruitment Consultant

-Krysta Duguay, Recruitment Consultant 

Who we are

We’re a team of over 8,000 professionals serving clients from coast-to-coast with operations in most provinces. We provide health benefits to nearly 1 in 10 Canadians and manage emergency medical services for nearly 1 in 15 Canadians.

We’ve been a leading health services partner for individuals, employers and governments across Canada for 80 years and a premier all-in-one carrier that provides health, dental, travel, life and disability benefits to individuals and organizations.

We've been recognized as one of Canada's Most Admired Corporate Cultures, one of Canada's Top 100 Employers, and an Imagine Caring Company.

 

What we value

Our values are inherent to our culture and provide the framework for each interaction we have and transaction we make, while providing a clear set of expectations to empower employees to do the right thing for everyone we serve. We are:

Caring – We show compassion in everything we do

Accountable – We follow through on our commitments

Responsive – We have the courage to act and adapt

Innovative – We encourage and value new ideas

Community-minded – We achieve more together

More than simply a poster on the wall, our mission of improving the wellbeing of Canadians represents the purpose of our organization ― and we align that with our culture.

 

What we give back

As a not-for-profit organization, we don’t answer to shareholders. Instead, we invest our earnings in our business, our communities and, most importantly, our employees. We use some of these earnings to support:

Programs to support causes that are close to our employees' hearts, matching the volunteer hours and donations they contribute

An annual United Way workplace campaign led by employees in each of our locations

The Medavie Foundation, which invests in community initiatives and organizations that improve the wellbeing of Canadians, focuses on some of the most pressing mental and physical health challenges facing Canadians.

 

We want to meet you as you are

At Medavie Blue Cross, we foster a culture of openness, understanding and a sense of belonging where everyone can bring their true selves to work. Nearly 70% of our management roles are held by women and we’re committed to creating a diverse, equitable and inclusive workplace where everyone is valued for who they are and what they contribute. We will accommodate people with disabilities during the recruitment, selection and hiring processes.

 

What we offer

If you live our values and deliver results, you’ll experience meaningful, rewarding work in a purpose-centred, inclusive organization that provides:

Flexible work options: We want you to work where you work best. We offer work from home, from the office, or a hybrid of the two, while ensuring you feel connected to your team and to our purpose. Our flexibility goes beyond location. We also have flexible working hours and part-time options available.

Competitive compensation: We believe in rewarding our employees for the skills they bring to their jobs and the results they deliver. This includes competitive compensation that will reflect your experience and expertise and annual performance-based incentives, a 100% employer-matched defined contribution pension plan, an employee RRSP, one-on-one financial counselling, vacation and personal days to help you rest, refuel and balance your life.

Career Growth: Internal talent mobility and growth are an integral part of our success. Employees are empowered to own their career development and have rewarding experiences in a variety of work areas. Supportive leadership will encourage and coach you to maximize your potential so you can access multiple learning pathways to develop. Our leadership development program and other programs, such as mentoring, performance-based management and education assistance, are offered to provide employees with an environment of lifelong learning.

 

Outstanding benefits: Wellbeing is at the centre of everything we do and this starts with our employees. To help you take a proactive approach to your health, we provide:

  • Comprehensive benefits to support you and your family, including fully paid premiums for medical, dental and vision insurance
  • Extensive mental health support (including virtual care options and an employee family assistance program)
  • Health spending and personal wellness accounts that allow you to claim everything from art gallery memberships to Wi-Fi, fitness membership discounts, and more
  • A digital rewards and recognition program to support and empower you on your wellbeing journey
  • Family-friendly and inclusive benefits like maternity and paternity leave top-up, gender affirmation support and fertility coverage to support your growing family